Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting.
Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.
$9
per active user/per month
Webexpenses
Score 9.2 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
N/A
Pricing
Emburse Abacus
Webexpenses
Editions & Modules
Starter
$9
per active user/per month
Professional
Custom Pricing
Enterprise
Custom Pricing
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Offerings
Pricing Offerings
Emburse Abacus
Webexpenses
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$250 null
Additional Details
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Emburse Abacus
Webexpenses
Features
Emburse Abacus
Webexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Abacus
-
Ratings
Webexpenses
8.5
Ratings
1% below category average
Employee Expense Reporting
00 Ratings
8.70 Ratings
Corporate Card Reconciliation
00 Ratings
8.40 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Abacus is great for smaller companies that need to automate expense management. It is a very user-friendly system that makes it easy for all employees to understand without any training. We have heard of issues with their AMEX program. Companies that have tens or hundreds of corporate AMEX cards should likely explore other options
Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.
It is a very useful platform it helps me effectively, it allows me to put restrictions on the dates, till a card could be used.
Embrace Abacus has provided me much relief and saved my time which was spent in chalking out the financial status of my organization.
Emburse Abacus has equipped me with amazing features which are helping me to automatically set various limits about the expenditures and I always remain up to date about any purchase.
I think this just has to do with how we use it but when go in to select a "category" or "event," it looks a little cluttered and can be hard to find what you are looking for.
It will not allow you to attach 2 items unless you are doing a split. This is not really an issue but there are times where I would like to include a screenshot with additional information and I have to put everything into one picture.
When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
Two options for adding receipts can confuse people when training them on how to use
It depends if alternative systems for other functions (HR / Payroll) have expenses functionality included as a supplementary service. If they’re part of a total system then having a separate system for expenses when another system provides the functionality (even if mildly less efficient, etc) then it wouldn’t be viable
Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
We migrated from SAP Concur to Emburse Abacus after carefully considering a number of factors. Total cost of ownership, new user training and adoption, direct integration with our ERP, and the ability to process individual expenses in real-time as opposed to processing monthly expense reports all weighed in Abacus' favor during the decision and selection process.
The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
