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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Emarsys

    Score4.8 out of 10
    N/AEmarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.N/A

    Experro

    Score10 out of 10
    N/AExperro is presented as an agentic product discovery and personalization platform built to optimize eCommerce experiences. It is used by brands to deliver search, discovery, and content that is hyper-personalized for every shopper and automatically optimized to drive key business KPIs. Built to maximize AOV, profitability, and customer satisfaction, Experro aims to empower eCommerce teams with AI-driven tools and automation. Used by B2C, B2B, and DTC…N/A
    Pricing
    SAP EmarsysExperro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP EmarsysExperro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP EmarsysExperro
    Considered Both Products
    SAP
    No answer on this topic
    Experro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SAP EmarsysExperro
    Email & Online Marketing
    Comparison of Email & Online Marketing features of SAP Emarsys and Experro
    Feature
    SAP Emarsys
    6.5
    8 Ratings
    16% below category average
    Experro
    -
    Ratings
    WYSIWYG email editor7.36 Ratings00 Ratings
    Dynamic content8.06 Ratings00 Ratings
    Ability to test dynamic content4.07 Ratings00 Ratings
    Landing pages8.03 Ratings00 Ratings
    A/B testing7.07 Ratings00 Ratings
    Mobile optimization6.07 Ratings00 Ratings
    Email deliverability reporting6.38 Ratings00 Ratings
    List management4.38 Ratings00 Ratings
    Triggered drip sequences7.75 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of SAP Emarsys and Experro
    Feature
    SAP Emarsys
    6.5
    5 Ratings
    18% below category average
    Experro
    -
    Ratings
    Lead nurturing automation6.05 Ratings00 Ratings
    Lead scoring and grading7.04 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Emarsys and Experro
    Feature
    SAP Emarsys
    6.9
    8 Ratings
    6% below category average
    Experro
    -
    Ratings
    Dashboards7.78 Ratings00 Ratings
    Standard reports7.08 Ratings00 Ratings
    Custom reports6.07 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SAP Emarsys and Experro
    Feature
    SAP Emarsys
    7.0
    7 Ratings
    6% below category average
    Experro
    -
    Ratings
    API7.07 Ratings00 Ratings
    Role-based workflow & approvals6.04 Ratings00 Ratings
    Customizability6.07 Ratings00 Ratings
    Integration with Salesforce.com7.04 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM9.02 Ratings00 Ratings
    Best Alternatives
    SAP EmarsysExperro
    Small Businesses
    Vbout
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Bloomreach - The Agentic Platform for Personalization
    Score8.4 out of 10
    Dynamic Yield
    Score8.2 out of 10
    Enterprises
    Iterable
    Score8.7 out of 10
    Dynamic Yield
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP EmarsysExperro
    Likelihood to Recommend
    7.7
    (10 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP EmarsysExperro
    Likelihood to Recommend
    SAP
    Emarsys is well suited for any company with an established list of contacts and an interest in email marketing. It's easy to manage, scalable, and has plenty of customization features to make your emails your own. If you're ever stuck, the responsive customer service team will help you out. I recommend Emarsys for medium to large size companies.
    Incentivized
    Read full review
    Experro
    Here's why I wholeheartedly recommend Experro to any Ecommerce/Retail business AI- Powered Search: Experro takes the guesswork out of online shopping. It corrects typos and suggests the most common and popular search words for my customers type. This ensured that my customer found what they want faster, eliminating frustration and streamlining the shopping journey. Continuous Learning for Unmatched Personalization: Experro is not static; it's constantly learning from customers' interactions. With each search, click, and purchase, Experro fine-tuned its recommendations to match my customers' preferences and intent. My shoppers now feel like I have tailored the entire shopping experience just for them. Segment-Based Results: Not all customers are the same, and Experro understands this. It can re-rank products or provide entirely different search results for the same query based on customer segments like geography or demographics. This means results are more personalized and optimized for higher conversions. In conclusion, Experro is a game-changer in the world of Ecommerce. It doesn't just provide a platform for shoppers; it provides an experience. With its real-time learning, segment-based results, and actionable insights, Experro helped me to stand out in the competitive online marketplace. If you want to offer your customers a shopping experience like no other, I strongly recommend giving Experro a try.
    Read full review
    Pros
    SAP
    • It has the ability to reach maximum market chains.
    • It helps to keep our customer’s data confidential in any means.
    • It encourages one-to-one customer engagement which has helped us developing more trust in our customers.
    • It is targeting the required and interested audience for the organization.
    Incentivized
    Read full review
    Experro
    • The ability of Experro CMS to update content quickly and independently is a significant advantage. Whether it's a feature launch or new promotional content, we’re ready to go live in no time!
    • The platform offers an intuitive and user-friendly editing experience, making it accessible to individuals of all skill levels.
    Read full review
    Cons
    SAP
    • The email and content builder is significantly worse than other email marketing platforms I've used
    • Emails campaigns cannot be used in more than one automation flow
    • Amount of emails collected and being sent for smart insight are inaccurate
    • I've rarely completed a task without some type of user interface error
    • Customer service mostly directs you to help center on website
    • You have to pay extra for training
    • You have to pay extra for reporting in which the system cannot provide
    • Lengthy contract with a high price tag
    Read full review
    Experro
    • There are endless possibilities that you can configure with Experro, but it would be good to have hands-on tutorials tailored to specific use cases.
    Read full review
    Likelihood to Renew
    SAP
    We have no intention of changing Emarsys
    Incentivized
    Read full review
    Experro
    When it's all so good,what's the reason to not renew it? ;)
    Read full review
    Usability
    SAP
    No answers on this topic
    Experro
    The ease of use is top-notch! Honestly, the platform is intuitive. Whether it i uploading new content or managing the digital assets of a landing page - we got the hang of it pretty quickly.
    Read full review
    Support Rating
    SAP
    No answers on this topic
    Experro
    We had contacted the support team to solve our doubts about the theme integration. The team was quick. Apparently they are available 24x5, it is pretty much enough to cover all our needs in the real-time.
    Read full review
    Alternatives Considered
    SAP
    Emarsys is the email specialist service giver for our whole association. We use it to send custom and mass messages to our clients across three distinct business divisions. Email advertising is one of our greatest income driving channels due to focusing on limitations from deals regions. We can arrive at our clients through email with pertinent data and advancements, all driving income for the business. I have not used any other product marketing automation services.
    Incentivized
    Read full review
    Experro
    In my opinion, setting up Experro is much easier compare to Bloomreach and we also didn't have to integrate with whole lot of tools to get the end results. Also, Experro is DXP with a combination of multiple tools like Headless CMS, Search, Merchandising, etc. giving us all the tools at a single place to play around without spending on integrations.
    Read full review
    Return on Investment
    SAP
    • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
    • Reliable and giving cost effective services.
    Incentivized
    Read full review
    Experro
    • Allowed our content managers to edit and publish content at 5x the speed
    • Added over 2000 new keywords to our portfolio
    Read full review
    ScreenShots