Ellucian CRM Advance vs. Virtuous CRM

SAAS or managed cloud scenarios would be best for new customers. Managed cloud seems to be the trend with existing customers to keep current customizations in place. Current Ellucian customers with Colleague or Banner make the most sense in using CRM Advance. Data doesn't need to be sent to a third-party application.

Incentivized

I think it's great for organizations that simply need to manage their donor base in a user-friendly way. If you treat all of your donors the same and do not do much segmented communication, Virtuous is great for you! if you do need segmentation, they need to improve their email marketing software. Also, if you plan to use other tools, they really lack any kind of integration, which is not ideal.

Incentivized

• Easy to look up info on our students
• Shared across the campus and other campuses

Incentivized

• User-friendly CRM.
• Knowledgable support staff.
• Allows for email marketing on a mass level.

Incentivized

• Reporting capabilities are limited.
• Navigation is not very user friendly.

Incentivized

• Does not currently have action based/click based email marketing automation capabilities.
• Lacks integration with any other tools we/our nonprofits are using.
• Expensive, even just for the support they charge hourly.

Incentivized

CRM Advance is very efficient and overall a great product. We have been using CRM for many many years with really no complaints. It fits our needs.

Incentivized

Bryant and Stratton College chose to use both these programs. They are both so efficient for our company

Incentivized

I think the way to look at a CRM is really based on what provides the easiest user experience for you and your team. These days, they all do basically the same thing. Nothing about Virtuous stands out as significantly unique compared to the others. So if you like it, use it... but the others are just as good and actually have better integrations and more capabilities.

Incentivized

• We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
• There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.

Incentivized

• Better donor management.
• Better predictive analytics on donors and giving numbers.
• Increases were seen in overall revenue since joining with Virtuous.

Incentivized