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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ellucian Colleague

    Score7.4 out of 10
    N/AEllucian offers Colleague educational ERP, including a student information system supporting higher education institutions with student admissions and registration, academics, curriculum management, and other aspects of student management.N/A

    Ellucian CRM Advance

    Score7.6 out of 10
    N/AEllucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.N/A
    Pricing
    Ellucian ColleagueEllucian CRM Advance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ellucian ColleagueEllucian CRM Advance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ellucian ColleagueEllucian CRM Advance
    Considered Both Products
    Ellucian
    No answer on this topic
    Ellucian
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Ellucian ColleagueEllucian CRM Advance
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Ellucian Colleague and Ellucian CRM Advance
    Feature
    Ellucian Colleague
    7.8
    3 Ratings
    6% below category average
    Ellucian CRM Advance
    -
    Ratings
    Integrations with 3rd-Party Education Technology7.03 Ratings00 Ratings
    Online Registration Management8.02 Ratings00 Ratings
    District Communications, such as messaging and alerting7.02 Ratings00 Ratings
    Roster Management8.02 Ratings00 Ratings
    Platform Customization8.03 Ratings00 Ratings
    Teacher Self-Service8.02 Ratings00 Ratings
    Student Data Security8.03 Ratings00 Ratings
    Community Support7.02 Ratings00 Ratings
    Class Scheduling8.03 Ratings00 Ratings
    State and National-level Reporting8.03 Ratings00 Ratings
    Compliance Support8.03 Ratings00 Ratings
    Teacher and Parent Mobile Application8.02 Ratings00 Ratings
    Best Alternatives
    Ellucian ColleagueEllucian CRM Advance
    Small Businesses
    No answers on this topic
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    DonorPerfect
    Score7.4 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Blackbaud Enterprise Fundraising CRM
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ellucian ColleagueEllucian CRM Advance
    Likelihood to Recommend
    7.5
    (12 ratings)
    7.4
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (2 ratings)
    User Testimonials
    Ellucian ColleagueEllucian CRM Advance
    Likelihood to Recommend
    Ellucian
    Ellucian Colleague is wonderful at streamlining processes and unifying data related to students, finance, human resources, and financial aid. It continues to support and manage administrative needs, enhance student experiences, and improve operational efficiency across the University. Ellucian Colleague is less suited for quick data retrieval and comprehensive financial reporting. These functions could use some improvement to optimize the user experience.
    Read full review
    Ellucian
    A potential student calls in and we can enter all the information in CRM right then. Ellucian CRM Advance makes it easy for when we go back a week later to see all the notes on the student rather than asking them all over again. Admissions takes the call and enters all info into CRM Advance and then Academics can just log in and see all the notes Admissions took on the student.
    Incentivized
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    Pros
    Ellucian
    • Colleague Student allows us to integrate services across the university for students with staff in various departments able to see the information about a student that they need to serve the student well.
    • Colleague Student makes it easy to see our students current academic record as well as transfer courses (and information) and their past records here at the university. Our old system required a lot of homegrown connection points to be able to see all of this information. It was neither quick nor easy.
    • Colleague Student makes the registration process for our students much easier. Our old system was clunky and would often prevent students from registering for a class but not provide information for them about why. Colleague Student makes it easy for students to see if they are missing a pre-requisite, have a hold, etc., so they can know how to get their registration back on track.
    Incentivized
    Read full review
    Ellucian
    • Ties fundraising efforts to alumni.
    • Seamless integration from Ellucian Colleage or Banner.
    Incentivized
    Read full review
    Cons
    Ellucian
    • Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow).
    • Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future.
    • Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions.
    Incentivized
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    Ellucian
    • Some of the data is not in the most intuitive location.
    • The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.
    Incentivized
    Read full review
    Usability
    Ellucian
    For decades, Ellucian Colleague has served the University as our primary student record-retention CRM. Its functionality has weathered many recent trends in CRM development and continues to produce the needed results for our constituency and the size of our university. We look forward to continuing to utilize Ellucian Colleague in the future.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Support Rating
    Ellucian
    No answers on this topic
    Ellucian
    CRM Advance is very efficient and overall a great product. We have been using CRM for many many years with really no complaints. It fits our needs.
    Incentivized
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    Alternatives Considered
    Ellucian
    I did not use Jenzabar as extensively as Colleague, but they perform similar functions for student information tracking. I think Colleague is more appropriate for use across campus, as its student billing and scheduling options exceed Jenzabar. Jenzabar, however, offers better tools for use exclusively in student affairs. If an organization wants to track all student data, they should consider Colleague.
    Incentivized
    Read full review
    Ellucian
    We actually recently dropped CRM Advance and are now live with Raisers Edge. Raisers Edge was much more user friendly and built around the fundraising experience. Integration was possible through a secure FTP interface with Ellucian Colleague. Other Blackbaud products have since been purchased to further enhance fundraising and gift giving.
    Incentivized
    Read full review
    Return on Investment
    Ellucian
    • By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation.
    • Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members.
    • Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task.
    Incentivized
    Read full review
    Ellucian
    • We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
    • There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.
    Incentivized
    Read full review
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