USB Network Gate vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
USB Network Gate
Score 0.0 out of 10
N/A
USB Network Gate from Electronic Team, Inc enables users to share multiple USB devices over Ethernet and connect to them on remote machines as if the devices were physically plugged into the computers regardless of the location or distance between them.N/A
Splashtop
Score 8.6 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
$8.25
per month per user, billed annually
Pricing
USB Network GateSplashtop
Editions & Modules
No answers on this topic
Splashtop Remote Access Pro
$8.25
per month per user, billed annually
Splashtop Remote Access Performance
$13.00
per month per user, billed annually
Splashtop Remote Support Enterprise
Contact Sales
per month per concurrent technician, billed annually
Splashtop Remote Access Enterprise
Contact Sales
per month per user, billed annually
Splashtop On-Prem
Contact Sales
Splashtop Autonomous Endpoint Management (AEM)
Contact Sales
per month per endpoint, billed annually
Splashtop Remote Support SOS
Starting at $22.00
per month per concurrent technician, billed annually
Offerings
Pricing Offerings
USB Network GateSplashtop
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
USB Network GateSplashtop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
USB Network Gate
-
Ratings
Splashtop
7.8
Ratings
4% below category average
Screen sharing00 Ratings9.30 Ratings
File transfer00 Ratings9.00 Ratings
Instant message00 Ratings7.90 Ratings
Access to sleeping/powered-off computers00 Ratings3.00 Ratings
Over-the-Internet remote session00 Ratings9.30 Ratings
Initiate remote control from mobile00 Ratings7.60 Ratings
Remote management of servers & workstations00 Ratings9.00 Ratings
Centralized management dashboard00 Ratings7.10 Ratings
Session record00 Ratings7.20 Ratings
Annotations00 Ratings9.00 Ratings
Monitoring and Alerts00 Ratings6.00 Ratings
Multi-platform remote control00 Ratings8.70 Ratings
User Ratings
USB Network GateSplashtop
Likelihood to Recommend
-
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Availability
-
(0 ratings)
9.8
(0 ratings)
Performance
-
(0 ratings)
9.8
(0 ratings)
Support Rating
-
(0 ratings)
9.6
(0 ratings)
Implementation Rating
-
(0 ratings)
8.3
(0 ratings)
Configurability
-
(0 ratings)
5.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(0 ratings)
User Testimonials
USB Network GateSplashtop
Likelihood to Recommend
No answers on this topic
Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
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Pros
No answers on this topic
  • Unbelievable performance! It's so fast I tested a PC game through it just for fun, and it was incredible!
  • The increase in productivity throughout our organization has been notable. The flexibility of employees to occasionally work remotely, when needed, has been hugely beneficial.
  • Enterprise IT tools like One-to-Many actions has saved us a lot of time and headache in certain situations, such as deploying a basic MSI or script. SOS has been a saving grace for some employees to receive remote IT support in emergency situations, as well.
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Cons
No answers on this topic
  • Splashtop had a functionality issue with a Mac OS upgrade recently that prevented remote access for about two weeks. I had to request tickets directly and they had known about the impending issue without a collaborative solution between them and Apple.
  • Better Beta testing for version upgrades is always needed. Software is constantly changing so these types of platforms need to be at the forefront of resolving interoperability issues with Mac, Windows, Linux, etc.
  • The tech support for the issue I experience could have been more proactive. I was providing my client's IT provider and Splashtop with updates on the bug issue, where it should have been the other way around.
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Likelihood to Renew
No answers on this topic
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
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Usability
No answers on this topic
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
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Reliability and Availability
No answers on this topic
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
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Performance
No answers on this topic
Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
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Support Rating
No answers on this topic
Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
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Implementation Rating
No answers on this topic
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
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Alternatives Considered
No answers on this topic
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
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Scalability
No answers on this topic
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
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Return on Investment
No answers on this topic
  • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
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ScreenShots

Splashtop Screenshots

Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.