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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Email

    Score8 out of 10
    N/AElastic Email is an email delivery service for transactional emailing.

    $18

    per month

    Twilio SendGrid

    Score8.5 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    Elastic EmailTwilio SendGrid
    Editions & Modules
    Marketing
    $18
    per month
    Marketing Pro
    $60
    per month
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Elastic EmailTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Elastic EmailTwilio SendGrid
    Considered Both Products
    Elastic Email
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    79%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    76%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    74%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    68%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    74%
    Implementation went as expected
    14 Answers
    Features
    Elastic EmailTwilio SendGrid
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Elastic Email and Twilio SendGrid
    Feature
    Elastic Email
    -
    Ratings
    Twilio SendGrid
    7.1
    48 Ratings
    11% below category average
    WYSIWYG email editor00 Ratings7.035 Ratings
    Dynamic content00 Ratings6.838 Ratings
    Ability to test dynamic content00 Ratings5.636 Ratings
    Landing pages00 Ratings8.023 Ratings
    A/B testing00 Ratings7.228 Ratings
    Mobile optimization00 Ratings7.036 Ratings
    Email deliverability reporting00 Ratings7.448 Ratings
    List management00 Ratings7.642 Ratings
    Triggered drip sequences00 Ratings7.222 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Elastic Email and Twilio SendGrid
    Feature
    Elastic Email
    -
    Ratings
    Twilio SendGrid
    7.6
    48 Ratings
    1% below category average
    Dashboards00 Ratings7.446 Ratings
    Standard reports00 Ratings8.246 Ratings
    Custom reports00 Ratings7.230 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Elastic Email and Twilio SendGrid
    Feature
    Elastic Email
    -
    Ratings
    Twilio SendGrid
    8.2
    10 Ratings
    3% above category average
    URL Validation00 Ratings7.410 Ratings
    Link Tracking00 Ratings8.210 Ratings
    Image Validation00 Ratings9.08 Ratings
    Inbox Display00 Ratings7.810 Ratings
    Email Accessibility Tools00 Ratings7.810 Ratings
    Spelling and Grammar Check00 Ratings8.28 Ratings
    Spam Testing00 Ratings8.210 Ratings
    Email Previews00 Ratings8.610 Ratings
    Best Alternatives
    Elastic EmailTwilio SendGrid
    Small Businesses
    Postmark
    Score5.1 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Postmark
    Score5.1 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic EmailTwilio SendGrid
    Likelihood to Recommend
    8.0
    (3 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    3.0
    (9 ratings)
    User Testimonials
    Elastic EmailTwilio SendGrid
    Likelihood to Recommend
    Elastic Email
    Email Elastic is best suited in cases when we need to send bulk emails and campaigns. It provides features such as scheduling campaigns and automating fast delivery of emails; the trial version also provides many features that can be used by a new user. Email Elastic is less suited for small companies with a smaller number of clients or contacts.
    Incentivized
    Read full review
    Twilio
    Twilio SendGrid is well suited for those organizations who need to send mass emails very often to their prospects and customers and thus may be wary of a reliable tool that can do that without affecting domain reputation. It may be less suited for organizations which do not have say more than 10,000 target prospects and thus may rely only on 1:few ABM for sending emails.
    Incentivized
    Read full review
    Pros
    Elastic Email
    • High Deliverability Rate Across Most Email Providers
    • Generous Free Plan for Those Just Getting Started
    • Fair, Competitive Pricing & Plans/Limits
    Incentivized
    Read full review
    Twilio
    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Incentivized
    Read full review
    Cons
    Elastic Email
    • I wish they didn't have such a strict requirement regarding their "opt out" links in emails. I totally understand why they do this, but there are use cases, such as one to one personal emails between individuals, where this is annoying. However, it's something I'm willing to live with for the greater good.
    Incentivized
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    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    Usability
    Elastic Email
    No answers on this topic
    Twilio
    It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
    Incentivized
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    Support Rating
    Elastic Email
    I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
    Incentivized
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    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
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    Alternatives Considered
    Elastic Email
    Email elastic is a cost-effective, fast, and reliable platform for sending bulk emails and promoting campaigns, it provides good features even for the new user, while Blaze Verify pricing is a bit high, and a new user would not be able to access all the features. Hence clearly, Elastic email leads the position when compared to Blaze Verify.
    Incentivized
    Read full review
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    Return on Investment
    Elastic Email
    • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
    Incentivized
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    Twilio
    • As it was cheaper than the transactional service we previously used, it saved costs.
    • The API was relatively easy to work with so it helped us ship the service and test it quickly.
    • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
    Incentivized
    Read full review
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