Eightfold AI vs. Symphony Talent, now with SmashFlyX

Looking at Eightfold from a holistic approach, it is an essential tool for a fast growing company (ideally Mid-Market to Enterprise) to utilize this technology. By having access and the ability to search for previous applicants or candidates through our pre-existing pool, is a game-changer. As a company continues to grow, one will need to think of different avenues to find your next batch of employees - why not start with a group that has already engaged with your brand in the past.

Incentivized

SmashFly is a great tool for collecting data on candidates. It saves a tremendous amount of time with its ability to automate email campaigns. I would recommend handling the integration work on your company side so you can set-up alerts if a file fails or sftp passwords change.

Incentivized

• Integration with our ATS (Greenhouse) and other social media outlets (LinkedIn)
• Cross-functional ability to build drip campaigns and allowing the platform to do a lot of back lifting
• Accessibility for Hiring Managers to use a portal for existing candidates

Incentivized

• Career Site Management
• Robust marketing campaign tools
• Easily integrates with a number of our vendor partnerships
• Customer service
• Support

Incentivized

• Reporting- not all accounts are set up to run reports, however, I feel like this should be standard across all users.
• Integration with other VMS-based systems- right now it only works for 1 type of system, so we are left to manually publish all open roles.
• Centralized candidate tab, where you can filter and search for candidates based on a variety of filters.

Incentivized

• Reporting limitations when extracting large amounts of data
• Not user friendly for admins
• Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly

Incentivized

It is good but needs improvements.

Incentivized

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

Incentivized

We found that Eightfold [AI] offered greater functionality than other vendors and their partnership with SuccessFactors ensured our ATS integration would go smoothly. Eightfold offers CRM capabilities, AI matching, marketing campaigns, and a careers page landing site. The breadth of services offered is what ultimately made the selection an easy one for us.

Incentivized

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

Incentivized

• I believe there will be many positive impacts, but I have only used it for about a week so I don't have any real results to report yet.

Incentivized

• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

Incentivized