Eightfold AI vs. Qualtrics XM for People Teams

Looking at Eightfold from a holistic approach, it is an essential tool for a fast growing company (ideally Mid-Market to Enterprise) to utilize this technology. By having access and the ability to search for previous applicants or candidates through our pre-existing pool, is a game-changer. As a company continues to grow, one will need to think of different avenues to find your next batch of employees - why not start with a group that has already engaged with your brand in the past.

Incentivized

Qualtrics Employee Experience is ideal for measuring the experience of employees in both traditional (annual touch point surveys) or programmatic/regular surveys. The tool has sufficient flexibility to allow you to scale the survey segment the questions to allow for granular and top-level analysis of the employees lived and believed experiences

Incentivized

• Integration with our ATS (Greenhouse) and other social media outlets (LinkedIn)
• Cross-functional ability to build drip campaigns and allowing the platform to do a lot of back lifting
• Accessibility for Hiring Managers to use a portal for existing candidates

Incentivized

• Easy use
• Anonymous
• Fast
• Great support

Incentivized

• Reporting- not all accounts are set up to run reports, however, I feel like this should be standard across all users.
• Integration with other VMS-based systems- right now it only works for 1 type of system, so we are left to manually publish all open roles.
• Centralized candidate tab, where you can filter and search for candidates based on a variety of filters.

Incentivized

• Increased 'real time' / 'in the moment' survey styles for employees.

Incentivized

It is good but needs improvements.

Incentivized

We found that Eightfold [AI] offered greater functionality than other vendors and their partnership with SuccessFactors ensured our ATS integration would go smoothly. Eightfold offers CRM capabilities, AI matching, marketing campaigns, and a careers page landing site. The breadth of services offered is what ultimately made the selection an easy one for us.

Incentivized

Qualtrics Employee Experience is much better than simplistic companies like Survey Monkey, which has poor performance, editability, reporting, and customer service. It honestly feels like a low-end version of Qualtrics Employee Experience. It is worth spending a bit more to get significantly better results. If you don't put effort into showing your employees you care, they won't care. That's why I pick Qualtrics Employee Experience.

Incentivized

• I believe there will be many positive impacts, but I have only used it for about a week so I don't have any real results to report yet.

Incentivized

• The people teams has not provided a ROI at this point.

Incentivized