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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Egnyte

    Score9.7 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    ServiceNow Governance, Risk, and Compliance

    Score8.1 out of 10
    N/AServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.N/A
    Pricing
    EgnyteServiceNow Governance, Risk, and Compliance
    Editions & Modules
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    EgnyteServiceNow Governance, Risk, and Compliance
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EgnyteServiceNow Governance, Risk, and Compliance
    Considered Both Products
    Egnyte
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    EgnyteServiceNow Governance, Risk, and Compliance
    File Sharing & Management
    Comparison of File Sharing & Management features of Egnyte and ServiceNow Governance, Risk, and Compliance
    Feature
    Egnyte
    8.8
    37 Ratings
    5% above category average
    ServiceNow Governance, Risk, and Compliance
    -
    Ratings
    Versioning10.035 Ratings00 Ratings
    Video files7.631 Ratings00 Ratings
    Audio files7.629 Ratings00 Ratings
    Document collaboration9.535 Ratings00 Ratings
    Access control10.037 Ratings00 Ratings
    File search9.536 Ratings00 Ratings
    Device sync7.634 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Egnyte and ServiceNow Governance, Risk, and Compliance
    Feature
    Egnyte
    10.0
    37 Ratings
    14% above category average
    ServiceNow Governance, Risk, and Compliance
    -
    Ratings
    User and role management10.035 Ratings00 Ratings
    File organization10.037 Ratings00 Ratings
    Device management10.032 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Egnyte and ServiceNow Governance, Risk, and Compliance
    Feature
    Egnyte
    10.0
    36 Ratings
    16% above category average
    ServiceNow Governance, Risk, and Compliance
    -
    Ratings
    Performance10.036 Ratings00 Ratings
    Reliability10.036 Ratings00 Ratings
    Storage Reports10.032 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Egnyte and ServiceNow Governance, Risk, and Compliance
    Feature
    Egnyte
    -
    Ratings
    ServiceNow Governance, Risk, and Compliance
    8.5
    10 Ratings
    12% above category average
    Common repository of GRC items00 Ratings8.610 Ratings
    Risk management00 Ratings9.010 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings7.610 Ratings
    GRC policy management00 Ratings8.410 Ratings
    Incident management00 Ratings8.89 Ratings
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    EgnyteServiceNow Governance, Risk, and Compliance
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EgnyteServiceNow Governance, Risk, and Compliance
    Likelihood to Recommend
    10.0
    (41 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (6 ratings)
    7.3
    (4 ratings)
    Performance
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (4 ratings)
    7.4
    (4 ratings)
    User Testimonials
    EgnyteServiceNow Governance, Risk, and Compliance
    Likelihood to Recommend
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    ServiceNow
    Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
    Incentivized
    Read full review
    Pros
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    ServiceNow
    • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
    • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
    • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
    Incentivized
    Read full review
    Cons
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    ServiceNow
    • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
    • Easier way to implement workflow.
    • Offering better metrics without buying add-on tools.
    Incentivized
    Read full review
    Likelihood to Renew
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    ServiceNow
    I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
    Incentivized
    Read full review
    Performance
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    ServiceNow
    It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
    Incentivized
    Read full review
    Alternatives Considered
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    ServiceNow
    We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.
    Incentivized
    Read full review
    Return on Investment
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    ServiceNow
    • Effective Enterprise Risk Management
    • Holistic Real-time Monitoring of your technology and Risk
    • Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
    Read full review
    ScreenShots