Egnyte vs. ObservePoint

If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win. If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces. When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability

I use rules feature to Test tags, variables, and values to confirm each matches a specific RegEx patterns. It has been well suited for me. Combining filters and conditions to test our tags with a high level of detail. they can surely work more on - Fire based on URL, status code, or tag type by using filters.

Incentivized

• Drive map tool on Windows and flexibility on client configuration, can change drive letters fairly easily if needed.
• New user setup is straightforward and permissions not too difficult to set up and assign.
• Support has been fairly responsive and helpful with issues as they have come up.

Incentivized

• Custom tagging is very important when you need specific tags tailored to your website needs.
• The dashboards are great, user friendly and you can share them with coworkers easily.

Incentivized

• We often have issues with WebEdit, changes not saving/overwriting
• No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
• When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents

Incentivized

• UI for simulations is really terrible. Very hard to set up simulations due to lack of things like xpath to target page elements as well as see what the simulation sees when there are problems.
• Finding and fixing tag validation errors in simulations again is just a nightmare. Promised updates to the UI to fix this problem have been promised for months but still no improvements.
• Due to the lack of updates to correct issues and bugs we just haven't gotten nearly the value from the product we expected.

We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.

Incentivized

ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.

Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.

Incentivized

It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.

I've only experienced one system availability issue in the 3 years we've been using it.

Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.

Incentivized

Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.

I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.

Incentivized

Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!

Instructor was knowledgeable and delivered the content well.

It's easy to find the information you need when you need it and it is easy to consume.

Start with small audits until you have determined what you might want to filter out.

Egnyte syncs with Windows machines better than any competitor I have come across. The service focuses on just this platform and their in depth focus shows in the end result. Google is not really made with Windows in mind. Box is cumbersome and the web portal is not easy to use. SharePoint sync to PC is terrible.

ObervePoint is better than its alternatives because of its updated features. ObervePoint ensures accurate and secure data collection. The website audit tool is far better and more advanced than others.

I have not reached an unreasonable product limitation as of yet.

• The promising advantage of Egnyte is that user can access their files from the cloud anywhere without any cumbrance like connecting to VPN or other third-party soft wares.
• No risk of data loss.
• The platform is lacking in changing the parent administrator of a folder as if one person is the administrator of the file or folder and when needs to change it becomes clunky and does not supports it properly.

Incentivized

• ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks.

Incentivized