ECM XD vs. Veeva Vault PromoMats

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ECM XD
Score 9.9 out of 10
N/A
Cloud-Based Digital Platform for Managing Enterprise Content ECM-XD helps businesses simplify collaboration, create content, and transmit and assure compliance across all parts of the business processes. ECM XD's built-in regulatory controls enables holistic management of compliance.N/A
Veeva Vault PromoMats
Score 8.7 out of 10
N/A
Veeva Vault PromoMats streamlines the creation, review, and distribution of compliant content at scale. PromoMats is a regulated content management application that supports the full lifecycle of promotional content. It enables content creation, review and approval, digital asset management (DAM), claims management, and modular content. PromoMats includes Brand Portal, a central repository that makes content accessible for internal users while enhancing content reuse. PromoMats generates eCTD…N/A
Pricing
ECM XDVeeva Vault PromoMats
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ECM XDVeeva Vault PromoMats
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Xybion for more information.
More Pricing Information
Community Pulse
ECM XDVeeva Vault PromoMats
Features
ECM XDVeeva Vault PromoMats
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
ECM XD
-
Ratings
Veeva Vault PromoMats
4.4
Ratings
58% below category average
Content capture & imaging00 Ratings5.20 Ratings
File sync, storage & archiving00 Ratings5.30 Ratings
Document management00 Ratings5.30 Ratings
Records management00 Ratings5.30 Ratings
Content search & retrieval00 Ratings1.50 Ratings
Enterprise content collaboration00 Ratings4.00 Ratings
Content publishing & creation00 Ratings2.00 Ratings
Security, risk management & information governance00 Ratings10.00 Ratings
Contract lifecycle management00 Ratings10.00 Ratings
Automated workflows00 Ratings4.00 Ratings
Artificial intelligence00 Ratings1.00 Ratings
Mobile support00 Ratings1.00 Ratings
Integration00 Ratings3.00 Ratings
User Ratings
ECM XDVeeva Vault PromoMats
Likelihood to Recommend
9.0
(0 ratings)
7.2
(0 ratings)
Usability
-
(0 ratings)
3.0
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ECM XDVeeva Vault PromoMats
Likelihood to Recommend
ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal. ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
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As a leading platform for the Pharma space, Veeva Vault is a fantastic option if clients/your company is maintaining a focus on continuous improvement as the tool is updated and enhancements are released. As with all things tech, if the instance you have is dated or uses older capabilities, it is a challenge to maintain competitive speed to market. “More, Faster, Cheaper” is dependent on your tech stack and your willingness to accept the challenges and pain of releasing new functionality. Veeva can offer these capabilities but executing on rolling more contemporary solutions is the keystone issue whether Veeva will be a tool or a risk to your team.
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Pros
  • Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
  • Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
  • Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.
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  • Annotation of reviewer comments
  • Reminders to review team
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Cons
  • Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
  • Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
  • Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.
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  • I'm not crazy about how quickly I get timed out
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Usability
No answers on this topic
In my opinion, the interface is poor and in the last 4 years never improved
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Support Rating
Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
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No answers on this topic
Alternatives Considered
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Monday is a great organizational tool but we use Veeva for FDA products. The two products are used in entirely different ways
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Return on Investment
  • Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
  • Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
  • Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.
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  • Allowed us to free up administrative staff needs
  • Allowed remote approvals
  • Organized system to get through audits
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ScreenShots