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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eClerx Chatbots

    N/AN/AeClerx’s configurable AI Chatbots platform integrates machine learning, natural language processing, semantic analysis, and pattern recognition to nimbly process unstructured data, enhance the user experience and increase operational efficiency.N/A

    Yellow.ai

    Score8.3 out of 10
    N/Ayellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
    Pricing
    eClerx ChatbotsYellow.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eClerx ChatbotsYellow.ai
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    eClerx ChatbotsYellow.ai
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    ZoomInfo Chat
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    Medium-sized Companies
    SAP Conversational AI (discontinued)
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    Enterprises
    AWS Chatbot
    Score9.4 out of 10
    AWS Chatbot
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eClerx ChatbotsYellow.ai
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    eClerx ChatbotsYellow.ai
    Likelihood to Recommend
    eClerx
    No answers on this topic
    Yellow.ai
    I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
    Incentivized
    Read full review
    Pros
    eClerx
    No answers on this topic
    Yellow.ai
    • Web integrated chat bot
    • WhatsApp bot
    • Good support from YM team
    • Transparent dashboard for analysis
    Incentivized
    Read full review
    Cons
    eClerx
    No answers on this topic
    Yellow.ai
    • Shopping features in bot
    • pricing
    • app integration
    Incentivized
    Read full review
    Alternatives Considered
    eClerx
    No answers on this topic
    Yellow.ai
    The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
    Incentivized
    Read full review
    Return on Investment
    eClerx
    No answers on this topic
    Yellow.ai
    • Chatbot is another touch point for customer to do servicing of their loan.
    • The following are the benefits for the customers.
    • Avoid long wait times to reach agent.
    • Get quick and reliable and up to date information.
    • Easy and guided self-service journey.
    • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
    • 24 X 7 availability.
    • Increased customer satisfaction.
    • Reduction in customer support manpower.
    Incentivized
    Read full review
    ScreenShots