Ridder iQ vs. QAD Adaptive ERP

The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

If you're setting up operations where you have to manage manufacturing builds from raw components to finished goods, I would recommend QAD. It's nice to have subassemblies part numbers for your builds and enter in the number of accepted quantities and rejects. QAD is very helpful if you have a lot of parts floating around. I would not buy QAD if you only have to manage less than ~20 parts... just use Excel.

Incentivized

• Customization of layouts
• Reporting module, create Custom Reports for all use cases and if needed relation specific
• Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
• Aanpassing van lay-outs
• Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
• Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen

• The QAD Enterprise application is great, we only started using this application a few years ago. The Master Scheduling Workbench has been a great improvement to our daily operations.
• The Web-based QAD Supplier Portal has also been implemented recently in our company and has been a huge help to our purchasing and materials department.
• The QAD support that we receive has helped our company grow and is a major asset in upcoming projects.

Incentivized

• Ridder iQ misses graphical workflow and blocks designer
• Adaptions to rights in iQ can be difficult and time consuming
• Ridder iQ is unfortunately still not webbased
• Ridder iQ is fortunately developping api endpoints but this is still not completed.
• The no/low code functionality can be extended
• Ridder iQ mist grafische workflow en blokkeert ontwerper
• Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
• Ridder iQ is helaas nog steeds niet webgebaseerd
• Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
• De no/low-code functionaliteit kan worden uitgebreid

Incentivized

• Needs more flexibility to add/configure new indexes (if using the Progress Database) as the current indexes on key tables like transaction history are not helpful
• Need a better support system for the TMS/Precision interface
• Need better KnowledgeBase articles to understand the innerds of Pricing functionality

Incentivized

Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.

The cost / benefit of changing to a different ERP will create a high cost and low benefit that's why I believe that we'll continue renewing QAD for a long time.

Incentivized

The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.

Easy to use, zero or minimum cost to maintain the database (DBA etc) , no issue with OS ( Linux), stable database

Incentivized

Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond

Incentivized

I didn't work here yet at the time of the implementation

Incentivized

Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.

Incentivized

QAD is very easy to use once it's set up. It's basically an Excel sheet that can handle a lot more data points and faster. It's nice that you can dump the data stored in QAD to a CSV file and analyze in Excel. Careful narrow down the data searches to a limited number of points or Excel will crash. QAD is much easier to set up than Arena and SAP. And the numbering systems you can create in QAD is more customizable.

Incentivized

• The implementation process is well managed by Ridder iQ employees.
• After going live, our main processes were just slightly affected, no significant delays occurred.
• Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
• Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.

Incentivized

• It help us to reduce the inventories (FG and RAW)
• It reduce the time to adjust to the constantly changing international customs laws

Incentivized