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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Echobox Social

    Score9.7 out of 10
    N/AEchobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A

    Hootsuite

    Score7.9 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Pricing
    Echobox SocialHootsuite
    Editions & Modules
    No answers on this topic
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    Echobox SocialHootsuite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Plans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    Echobox SocialHootsuite
    Considered Both Products
    Echobox
    Chose Echobox Social
    Echobox Social stands out for its autonomous process of content creation and distribution, encompassing text, newsletter content, subjects, and scheduling times for both newsletter broadcasts and social media posts. Unlike other solutions we considered, such as Hootsuite or …
    Incentivized
    Chose Echobox Social
    We received a recommendation for this tool (Hootsuite), but whoever gave us the information had not used it. We had difficulty understanding how it works. At the same time, in research done online, we discovered Echobox. We sent an email and were promptly responded to, …
    Incentivized
    Chose Echobox Social
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no …
    Incentivized
    Chose Echobox Social
    Hootsuite is great for influencers and other types of companies because it allows you to schedule everything in advance. The best part of Echobox is that you can connect it to your website and it will automatically crank out your own content with little difficulty in a way that …
    Incentivized
    Chose Echobox Social
    Echobox's custom algorithms allow for our posts to get more engagement than they were getting on Hootsuite or Buffer. We were also limited to only two users being able to stay logged into our account at a time with Hootsuite. Having unlimited user accounts is definitely an …
    Incentivized
    Chose Echobox Social
    A few years ago I used Hootsuite. That tool did not have AI to define the level of impact of the content, and I think that from that point of view, Echobox is superior.
    Incentivized
    Chose Echobox Social
    The interface for Echobox is smoother, overall it's easier to sue and navigate than Hootsuite.
    Incentivized
    Chose Echobox Social
    Like an airplane vs cars
    Incentivized
    Chose Echobox Social
    No comparison. Echobox is far more intuitive, and the integration is excellent. Although the cost is higher, the efficiency benefits so far outweigh the minor extra expense.
    Incentivized
    Chose Echobox Social
    Echobox has Artificial Intelligence to help publishers to find better ways to post at social media.
    Incentivized
    Chose Echobox Social
    In both products, you can post your different articles, but the big difference it´s that Echobox will choose the best moment to do it and in Zapier the article publish immediately.
    Incentivized
    Chose Echobox Social
    We use the Echobox ranking for sharing and resharing the content at the best moment, plus we can edit the titles and the images before publishing on social networks. With Zapier, for example, we publish the content when the RSS feed was updated. Now we can reach the best …
    Incentivized
    Chose Echobox Social
    Echobox can all be done on one webpage as opposed to needing multiple different tabs open, and also has a seemingly unlimited amount of users that can have an account, which is great for security as not everyone needs access to our actual social profiles. It's a lot more …
    Incentivized
    Chose Echobox Social
    Echobox provides a streamlined social media [publishing] service which is significantly easier and more suitable for publishing large amounts of content. The customizable cross-posting is something other services lack and saves huge amounts of time and effort.
    Incentivized
    Chose Echobox Social
    I did not select Echobox specifically, as it was already used by the company I joined. Even though I hadn't used Echobox before, I was amazed at how easily I could get it up and running, with barely any adaptation needed. For me, the clear structure where I can find my own …
    Incentivized
    Chose Echobox Social
    Echobox centralizes all the work and has an interesting IA that learns about our readers.
    Incentivized
    Chose Echobox Social
    Echobox is unlike any other service in that it syncs up to our fresh content daily for us to auto-feed to our LinkedIn, Facebook, Twitter, and IG Stories.
    Incentivized
    Chose Echobox Social
    Echobox is better to manage more than one profile, it lets you edit your post in an easier way and has a better preview system.
    Incentivized
    Chose Echobox Social
    Echobox's AI provides a more well-rounded ability to share across multiple accounts, with more features like AB headline testing and optimal sharing times, while simultaneously allowing journalists to take advantage of automatic posting. We have also previously used a similar …
    Incentivized
    Hootsuite
    Chose Hootsuite
    Hootsuite is easy to navigate and very beginner-friendly. It quickly builds an algorithm, allows for bulk scheduling, and saves plenty of time. This app's connectedness to most social media platforms, including being able to schedule stories makes it another go-to. For the …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    73 Answers
    93%
    Would buy again
    282 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    61 Answers
    92%
    Delivers good value for the price
    243 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    94%
    Happy with the feature set
    287 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    53 Answers
    94%
    Lived up to sales and marketing promises
    245 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    62 Answers
    99%
    Implementation went as expected
    276 Answers
    Features
    Echobox SocialHootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    6.6
    275 Ratings
    16% below category average
    Boolean keyword searches00 Ratings6.0185 Ratings
    Filtering out noise/spam00 Ratings5.9193 Ratings
    Sentiment analysis00 Ratings6.1187 Ratings
    Broad channel coverage00 Ratings8.5255 Ratings
    Publishing
    Comparison of Publishing features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    7.5
    383 Ratings
    7% below category average
    Content planning and scheduling00 Ratings8.9382 Ratings
    Audience targeting00 Ratings6.5260 Ratings
    Content optimization00 Ratings6.9312 Ratings
    Workflow management00 Ratings7.7322 Ratings
    Engagement
    Comparison of Engagement features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    7.8
    308 Ratings
    2% below category average
    Automated routing and prioritization00 Ratings7.4220 Ratings
    Customer interaction histories00 Ratings7.6237 Ratings
    Bulk actions00 Ratings8.3265 Ratings
    Marketing
    Comparison of Marketing features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    7.4
    295 Ratings
    5% below category average
    Lead generation00 Ratings6.3177 Ratings
    Content marketing00 Ratings8.1263 Ratings
    Paid media management00 Ratings7.6175 Ratings
    Campaigns and promotions00 Ratings7.6225 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    9.2
    376 Ratings
    9% above category average
    Twitter00 Ratings9.0344 Ratings
    Facebook00 Ratings9.7360 Ratings
    LinkedIn00 Ratings9.5314 Ratings
    Google+00 Ratings8.960 Ratings
    Instagram00 Ratings9.7316 Ratings
    Pinterest00 Ratings9.2161 Ratings
    YouTube00 Ratings8.4149 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    8.0
    306 Ratings
    1% above category average
    Campaign success analytics00 Ratings8.4282 Ratings
    Real-time tracking00 Ratings7.6282 Ratings
    Competitor analysis00 Ratings8.0189 Ratings
    Account management
    Comparison of Account management features of Echobox Social and Hootsuite
    Feature
    Echobox Social
    -
    Ratings
    Hootsuite
    7.8
    316 Ratings
    3% below category average
    Role-based user permissions & privileges00 Ratings8.7268 Ratings
    Mobile access00 Ratings6.8294 Ratings
    Best Alternatives
    Echobox SocialHootsuite
    Small Businesses
    X Pro
    Score8 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    X Pro
    Score8 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    X Pro
    Score8 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Echobox SocialHootsuite
    Likelihood to Recommend
    9.7
    (74 ratings)
    8.0
    (444 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    8.6
    (89 ratings)
    Usability
    8.4
    (12 ratings)
    9.0
    (83 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (21 ratings)
    Performance
    -
    (0 ratings)
    9.8
    (19 ratings)
    Support Rating
    9.8
    (20 ratings)
    7.0
    (263 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (17 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (39 ratings)
    Configurability
    -
    (0 ratings)
    7.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (18 ratings)
    User Testimonials
    Echobox SocialHootsuite
    Likelihood to Recommend
    Echobox
    Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite is a great starter tool for companies that want to use a scheduling service for their social media content. It allows access to nearly all of the commonly used social media platforms, so no matter where you share content, Hootsuite will allow you to do it with ease.
    Incentivized
    Read full review
    Pros
    Echobox
    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Incentivized
    Read full review
    Hootsuite
    • Scheduling of content. The ease of use for Hootsuite's planner abilities is top of the industry. It is simple and effective in posting content to different channels and accounts.
    • Analytics are superior on Hootsuite. Their custom reports allow you to view very specific KPI's that you can adjust for each channel or account. The reports are also exportable to be used for others in the company.
    • Inbox management. The inbox manager is superior to any in the industry. Hootsuite allows you to tag certain phrases or keywords to better filter messages based on importance or topic.
    Incentivized
    Read full review
    Cons
    Echobox
    • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
    • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
    Read full review
    Hootsuite
    • Because of the way algorithms works, we would have loved to be able to automate making a post with no link and posting the first comment with a link (hello LinkedIn)
    • We would have loved an easy way to post from a main account and repost the post for other accounts we administrate, for instance a corporate post reposted by individuals for LinkedIn, or retweets from one main account by child accounts
    Incentivized
    Read full review
    Likelihood to Renew
    Echobox
    Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
    Read full review
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Usability
    Echobox
    Echobox Social's user interface is straightforward to navigate and even members of our team who are not necessarily social media specialists can step in when needed. The schedule queue is very easy to understand, meaning different team members can see what content is scheduled to be posted. When trying to edit the automation settings, each feature is well explained if you hover over the question mark button.
    Read full review
    Hootsuite
    The overall usability is awesome, the scheduling, reporting, etc. The spellcheck and feature that used to be a part of it was awesome and we are sad to see that it was taken away. However, we do like the AI feature and emoji customization. The new ad and paid media element is something we are starting to explore, especially for Facebook and Linkedin
    Read full review
    Reliability and Availability
    Echobox
    No answers on this topic
    Hootsuite
    Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite. Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
    Read full review
    Performance
    Echobox
    No answers on this topic
    Hootsuite
    Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
    Read full review
    Support Rating
    Echobox
    When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
    Incentivized
    Read full review
    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
    Read full review
    In-Person Training
    Echobox
    No answers on this topic
    Hootsuite
    Very easy to teach and learn
    Read full review
    Online Training
    Echobox
    No answers on this topic
    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
    Read full review
    Implementation Rating
    Echobox
    You just have to keep in mind that it can take a day or two to have the set up of an account all done.
    Read full review
    Hootsuite
    • Combination of vendor and internal. The vendor bumped up our account to the Enterprise version (quite simple and easy) and then set up our organization and team structure. We then had to log in and set up team members and assign members to social media accounts. This was pretty easy to do as they have a great user interface. We simply had to drag and drop people into the correct team giving them access to specific social media accounts.
    Read full review
    Alternatives Considered
    Echobox
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
    Read full review
    Hootsuite
    Hootsuite is definitely the most cost effective of the bunch for the goals that my clients have. The AI caption generation is also perfect for cutting down on time. Caption creation actually takes up a lot of time in the scheduling process for content and this feature made Hootsuite stand out to me!
    Incentivized
    Read full review
    Scalability
    Echobox
    No answers on this topic
    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
    Read full review
    Return on Investment
    Echobox
    • Higher click-through rates on articles shared to social.
    • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
    • Automation has led to more time for other tasks.
    • Digital subscriptions have increased steadily since implementing Echobox.
    Read full review
    Hootsuite
    • I have been able to evaluate which posts, in general, do well and figure out what types of posts to make (content)
    • It's been harder however to compare on social medial platform compared to another because it's hard to duplicate a post with a new owly (I think you used to be able to) but more so, you also can't assign it a custom owly link so I can see at a glance which owly link was associated with what platform.
    Incentivized
    Read full review
    ScreenShots

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.