EBizCharge vs. Fiserv (First Data) - ICICI Merchant Services

In my opinion, they are well suited to capturing your business from their competition. In my experience, they are unreachable one they sign your company as their merchant provider. In my experience, without any notice will increase their charges on transactions without notice. In my opinion, if there is a depute they will not go to bat for you.

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.

Incentivized

• Process the credit card payments
• pay on time
• bank deposit

• Provided our client with competitive rates
• Integration came with a sandbox environment, which was convenient
• Backend has a summary of all transactions and a report that can be exported

Incentivized

• In my opinion, customer service
• In my opinion, transactional relationship
• In my opinion, communication with their customers

• [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.

We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.

Incentivized

• In my experience, loss of revenue
• In my experience, no contact with merchant
• In my experience, no customer service

• Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.

Incentivized