Dynamic Yield vs. Experro

It's ideal for testing continuous improvements in user experience - we're achieving good results from A/B testing and multivariate testing, and tracking the impact is very slick and compelling. We currently don't have any Dynamic Yield integrations set up for our app due to the complexities involved. We are also unable to track user behavior on platforms nested outside our domain (such as CTAs on our site that link to external booking engines).

Incentivized

Experro's seamless integration and powerful features have elevated our eCommerce game. We would enthusiastically recommend Experro to any business seeking a complete solution for creating stunning and high-performing online stores. Its user-friendly nature and compatibility with BigCommerce make it an ideal choice for those aiming to surpass customer expectations.

Incentivized

• Product recommendations are easy to set up, and powerfully personalizable through either hands on refining or automated A/B testing
• Customer insights are easy to set up and can be applied retroactively to data
• A/B testing anything from different graphics to copy to page layouts is easy to set up and implement site wide

Incentivized

• Experro's Headless Store Frontend integrated with our existing backend on Shopify, creating rich, lightning-fast, headless content and commerce experiences without requiring us to overhaul our system.
• It bundled all the necessary components for headless eCommerce implementation, eliminating the need for separate hosting, CDN, or CMS.
• Experro offered revenue-generating search experiences for each customer, significantly increasing our conversions.

• The impact (either positive or negative) of potentially overlapping campaigns, especially the UX personalization or custom code campaigns, may not be easily identifiable.
• It would make more sense for the new deep-learning and machine learning (ML) driven strategies be made part of the standard offering, as opposed to positioning them as add-on subscription, given that many other completing services are baking in ML as part of their platform evolution.
• The documentation on the API and custom code implementation can be fleshed out further.

• While the current menu management works effectively, some users may find a simplified user interface to be more intuitive and user-friendly.

implementation took a long time but also, DY has really proven that they are transforming and adapting their platform to be more user friendly and the right technology choice for their brand or company

Incentivized

When it's all so good,what's the reason to not renew it? ;)

Overall, the interface is not difficult to understand. Although to create campaigns or define strategies for recommendations, some study is required.

Also, some reports are hidden, you really need to know where to look in order to see them (e.g. strategies performance or email campaigns performance).

Also, there is a lack of context help that would improve a lot the usability, especially when you face a feature or a report for the first time.

Incentivized

The ease of use is top-notch! Honestly, the platform is intuitive. Whether it i uploading new content or managing the digital assets of a landing page - we got the hang of it pretty quickly.

Allison Schwartz, Customer Success Manager at Dynamic Yield has been nothing less than amazing and stellar! She really sets the standard for customer success and support. Their technical support is fast and reliable, and their educational resources are top of the line

Incentivized

We had contacted the support team to solve our doubts about the theme integration. The team was quick. Apparently they are available 24x5, it is pretty much enough to cover all our needs in the real-time.

We selected Dynamic Yield because of Better Support & Partnership Experience, Superior Experimentation Capabilities, All-in-One Platform for Personalization, Testing, and Targeting Its better suited then other tools with A/B testing, better hyper personalization, AI - driven capabilities, low - code, better support

Incentivized

In my experience, Experro is Highly affordable, no operational overhead, fully-managed so you can focus on your business whereas Contentful has a Higher license, development, and maintenance costs.Experro integrates with any eCommerce platform and offers a fully-managed frontend out-of-the-box while there is a need to hire developers to stitch Contentstack, eCommerce APIs, and third-party apps into a “custom” build frontend.

• Dynamic Yield supports us in our CRO offering as our optimisation platform of choice - we are leveraging this tool heavily in the application of these services - allowing us an ongoing income stream.
• Dynamic Yields adds value to our clients - we can confidently recommend DY's recommendations and AI as better than those that are offered "out of the box" within Shopify. As a Shopify Plus agency, leveraging this better technology is often a quick way in which we can show almost immediate value to new clients to improve their conversion rate and revenue per user.

Incentivized

• Switching to Experro has saved a lot of our developers' time, getting them to focus on other pertinent tasks instead of making daily updates on the website