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DuxWare Practice Management vs. CareLogic EHR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DuxWare Practice Management

    Score10 out of 10
    N/AN/AN/A

    CareLogic EHR

    Score10 out of 10
    N/AQualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
    Pricing
    DuxWare Practice ManagementCareLogic EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DuxWare Practice ManagementCareLogic EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Features
    DuxWare Practice ManagementCareLogic EHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of DuxWare Practice Management and CareLogic EHR
    Feature
    DuxWare Practice Management
    9.4
    1 Ratings
    22% above category average
    CareLogic EHR
    4.2
    3 Ratings
    57% below category average
    Real-time eligibility verification8.01 Ratings00 Ratings
    Claims management9.01 Ratings4.02 Ratings
    Coding10.01 Ratings4.92 Ratings
    Patient billing10.01 Ratings3.92 Ratings
    Financial Reporting10.01 Ratings3.93 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of DuxWare Practice Management and CareLogic EHR
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    23% above category average
    CareLogic EHR
    6.5
    3 Ratings
    19% below category average
    Rule-based scheduling10.01 Ratings7.83 Ratings
    Multi-location support10.01 Ratings3.93 Ratings
    Calendar interface00 Ratings7.72 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of DuxWare Practice Management and CareLogic EHR
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    32% above category average
    CareLogic EHR
    5.6
    6 Ratings
    26% below category average
    Integration with other EMR and PM systems10.01 Ratings2.01 Ratings
    Customization10.01 Ratings7.73 Ratings
    Charting / document management00 Ratings6.04 Ratings
    Templates00 Ratings3.04 Ratings
    Patient portal00 Ratings10.03 Ratings
    Mobile/tablet support00 Ratings5.82 Ratings
    Fax integration00 Ratings2.01 Ratings
    Workflow automation00 Ratings6.73 Ratings
    E-prescribing00 Ratings7.73 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of DuxWare Practice Management and CareLogic EHR
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    18% above category average
    CareLogic EHR
    4.5
    6 Ratings
    60% below category average
    HIPAA compliance10.01 Ratings10.06 Ratings
    Role-based permission levels10.01 Ratings1.04 Ratings
    Data backups and redundancy00 Ratings6.04 Ratings
    Local mode / networking failsafe00 Ratings1.03 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of DuxWare Practice Management and CareLogic EHR
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    27% above category average
    CareLogic EHR
    2.6
    4 Ratings
    98% below category average
    Multi-office / multi-physician capabilities10.01 Ratings1.14 Ratings
    Task tracking00 Ratings5.83 Ratings
    Specialty-specific workflows00 Ratings1.03 Ratings
    User Ratings
    DuxWare Practice ManagementCareLogic EHR
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DuxWare Practice ManagementCareLogic EHR
    Likelihood to Recommend
    DuxWare
    Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
    Incentivized
    Read full review
    Qualifacts Systems
    Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
    Incentivized
    Read full review
    Pros
    DuxWare
    No answers on this topic
    Qualifacts Systems
    • Schedule based- the schedule is easy to use.
    • Documentation tied to appointment- no question regarding what to complete when a client comes in.
    • Prescription software integration with PDMP- no need to check state sites.
    Incentivized
    Read full review
    Cons
    DuxWare
    No answers on this topic
    Qualifacts Systems
    • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
    • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
    • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
    Incentivized
    Read full review
    Performance
    DuxWare
    No answers on this topic
    Qualifacts Systems
    The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
    Incentivized
    Read full review
    Support Rating
    DuxWare
    No answers on this topic
    Qualifacts Systems
    The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
    Incentivized
    Read full review
    Alternatives Considered
    DuxWare
    The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
    Incentivized
    Read full review
    Qualifacts Systems
    CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
    Incentivized
    Read full review
    Return on Investment
    DuxWare
    No answers on this topic
    Qualifacts Systems
    • No more paper records.
    • Prescriptions never get lost.
    • Staff have many complaints about work flow.
    • New hire training has to be ongoing- it's hard to learn.
    Incentivized
    Read full review
    ScreenShots

    CareLogic EHR Screenshots

    Product screenshotProduct screenshotScreenshot of Client profile/dashboardScreenshot of Form builderScreenshot of Client list / caseloadScreenshot of Menu management tools