Duck Creek Claims vs. Guidewire ClaimCenter

Duck Creek Claims

Guidewire ClaimCenter

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Duck Creek Claims	N/A	N/A	Duck Creek Technologies offers Duck Creek Claims, another application for the insurance company, this focused on claims processing for property and casualty insurers.	N/A
Guidewire ClaimCenter	Score9 out of 10	N/A	GuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.	N/A

Pricing

Duck Creek Claims

Guidewire ClaimCenter

No answers on this topic

No answers on this topic

Pricing Offerings
Duck Creek Claims	Guidewire ClaimCenter
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Duck Creek Claims	Guidewire ClaimCenter
Considered Both Products	Duck Creek Technologies No answer on this topic	Guidewire Software Puneet Sabharwal Vice President of Engineering in Professional Services at Genpact (Information Technology & Services, 10,001+ employees) Chose Guidewire ClaimCenter Better in terms of overall service offerings and robust architecture. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Duck Creek Claims	Guidewire ClaimCenter
Likelihood to Recommend	- (0 ratings)	9.0 (3 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	Duck Creek Claims	Guidewire ClaimCenter
Likelihood to Recommend	Duck Creek Technologies No answers on this topic	Guidewire Software ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities". Incentivized Verified User Read full review
Pros	Duck Creek Technologies No answers on this topic	Guidewire Software Creates an efficient workflow Intuitive interface simplifies training and mitigates some mistakes Incentivized Verified User Read full review
Cons	Duck Creek Technologies No answers on this topic	Guidewire Software Challenging and complex integration with other systems Anticipating more support from core implementation for a seamless end-to-end flow Puneet Sabharwal Vice President of Engineering Read full review
Support Rating	Duck Creek Technologies No answers on this topic	Guidewire Software Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved. Incentivized Verified User Read full review
Alternatives Considered	Duck Creek Technologies No answers on this topic	Guidewire Software We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms. Incentivized Verified User Read full review
Return on Investment	Duck Creek Technologies No answers on this topic	Guidewire Software ROI is still under assessment Puneet Sabharwal Vice President of Engineering Read full review
ScreenShots