TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.2 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Zight

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

    $0

    Pricing
    DropboxZight
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Free
    $0
    Team
    $8.00
    per month per user
    Pro
    $9.95
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DropboxZight
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DropboxZight
    Considered Both Products
    Dropbox
    Chose Dropbox
    Dropbox had superior speed and reliability compared to other services, as well as allowing us the flexibility to grow or condense our team as the business needs changed. Gaining extra storage space as team members were added turned out to be a boon for us, and the archived …
    Incentivized
    Zight
    Chose Zight
    Dropbox is nice, but if you try to share to an email address outside of your domain name, there are additional setting you need to do per image. That’s too tedious for quick chatting at work.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    DropboxZight
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Zight
    Feature
    Dropbox
    7.8
    887 Ratings
    7% below category average
    Zight
    -
    Ratings
    Versioning7.5714 Ratings00 Ratings
    Video files7.8697 Ratings00 Ratings
    Audio files8.0623 Ratings00 Ratings
    Document collaboration7.7780 Ratings00 Ratings
    Access control7.8828 Ratings00 Ratings
    File search7.6855 Ratings00 Ratings
    Device sync8.1814 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Zight
    Feature
    Dropbox
    8.0
    848 Ratings
    8% below category average
    Zight
    -
    Ratings
    User and role management7.9778 Ratings00 Ratings
    File organization8.1837 Ratings00 Ratings
    Device management7.9730 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Zight
    Feature
    Dropbox
    8.0
    836 Ratings
    6% below category average
    Zight
    -
    Ratings
    Performance7.4829 Ratings00 Ratings
    Reliability8.3834 Ratings00 Ratings
    Storage Reports8.2636 Ratings00 Ratings
    Best Alternatives
    DropboxZight
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Snagit
    Score9.3 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Snagit
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxZight
    Likelihood to Recommend
    8.0
    (911 ratings)
    6.9
    (27 ratings)
    Likelihood to Renew
    6.7
    (31 ratings)
    9.1
    (1 ratings)
    Usability
    7.5
    (65 ratings)
    8.2
    (2 ratings)
    Availability
    6.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (34 ratings)
    9.1
    (2 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    8.2
    (1 ratings)
    Configurability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxZight
    Likelihood to Recommend
    Dropbox
    It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
    Read full review
    Zight
    I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Zight
    • Capturing specific contents in video format instead of getting recorded the whole screen
    • Customizing the contents of any video or screenshots and annoting in terms of user's need
    • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
    • Getting more customized settings while uploading or editing screenshots to look the content more readable
    Incentivized
    Read full review
    Cons
    Dropbox
    • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
    • I’d love to see a carousel that lets me thumb through more quickly
    • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
    • AI options for photo editing.
    • Easier pdf markups
    Read full review
    Zight
    • Can get buggy or slow to load when you have a large library of media saved
    • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Zight
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Zight
    I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Zight
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Zight
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Zight
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Zight
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
    Read full review
    Zight
    I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
    Incentivized
    Read full review
    Scalability
    Dropbox
    bc i think box.com is better and more affordable
    Read full review
    Zight
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Zight
    • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
    • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
    • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
    • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Zight Screenshots

    Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content