Dropbox vs. OneDrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
OneDrive
Score 8.4 out of 10
N/A
OneDrive from Microsoft is a cloud storage and file syncing service.
$5
Per Month (Annual Commitment)
Pricing
DropboxOneDrive
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
OneDrive for Business Plan 1
$5.00
Per Month (Annual Commitment)
Microsoft 365 Business Basic
$5.00
Per Month (Annual Commitment)
OneDrive for Business Plan 2
$10.00
Per Month (Annual Commitment)
Microsoft 365 Business Standard
$12.50
Per Month (Annual Commitment)
Offerings
Pricing Offerings
DropboxOneDrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
More Pricing Information
Community Pulse
DropboxOneDrive
Features
DropboxOneDrive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
Ratings
7% below category average
OneDrive
7.7
Ratings
9% below category average
Versioning7.50 Ratings7.20 Ratings
Video files7.80 Ratings7.20 Ratings
Audio files7.90 Ratings6.30 Ratings
Document collaboration7.70 Ratings8.10 Ratings
Access control7.80 Ratings8.10 Ratings
File search7.60 Ratings8.90 Ratings
Device sync8.10 Ratings8.10 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.9
Ratings
9% below category average
OneDrive
7.2
Ratings
19% below category average
User and role management7.80 Ratings7.20 Ratings
File organization8.10 Ratings8.10 Ratings
Device management7.90 Ratings6.30 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
Ratings
6% below category average
OneDrive
7.1
Ratings
18% below category average
Performance7.50 Ratings6.30 Ratings
Reliability8.30 Ratings7.90 Ratings
Storage Reports8.20 Ratings7.10 Ratings
Best Alternatives
DropboxOneDrive
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxOneDrive
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
6.7
(0 ratings)
9.0
(0 ratings)
Usability
7.5
(0 ratings)
9.0
(0 ratings)
Availability
6.7
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.4
(0 ratings)
8.0
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(0 ratings)
-
(0 ratings)
Configurability
6.4
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxOneDrive
Likelihood to Recommend
Dropbox is great for everyone. Data on a hard drive is no longer secure. Learned the hard way when a hard drive fried. It's great for families, students, artists, entrepreneurs, consultants, small businesses, startups, graphic designers, and photographers. Did I leave anyone out?
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  • For collaborative work both in education and professional areas.
  • For personal work in multiple devices, and "on the go" work.
  • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
  • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
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Pros
  • Ensures documents are up to date, even with multiple users accessing the same documents.
  • I love that if a team member accidentally deletes a file, I can find it and restore it.
  • I like that I can edit from the web or have the app downloaded.
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  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
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Cons
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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  • Sending Links - Though you can easily share links to files from the web experience, it isn't the same on the native experience. It would be nice if you could right click on a file to share its location with someone vs. opening the office application to share with others.
  • File Character Restrictions - This isn't just with OneDrive, but sometimes files will not upload due to an unsupported character in the file name.
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Likelihood to Renew
Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects
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I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
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Usability
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
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Performance
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
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Support Rating
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
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Online Training
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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No answers on this topic
Implementation Rating
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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No answers on this topic
Alternatives Considered
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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OneDrive feels native is you are a Microsoft 365 user. The integration aspect of being a Microsoft customer and using all platform tools together helps with driving adoption, ease of learning, and overall efficiency. While Google Drive is widely used as well, there is a ramp up to learning those controls over OneDrive is you are not used to those platforms.
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Scalability
bc i think box.com is better and more affordable
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No answers on this topic
Return on Investment
  • I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
  • I would like it to be more editable with existing projects. This could be just me.
  • I would like it to integrate better with other systems, such as email and Office.
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  • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.