Dropbox vs. iManage Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
iManage Work
Score 8.2 out of 10
N/A
iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
Pricing
DropboxiManage Work
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxiManage Work
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxiManage Work
Features
DropboxiManage Work
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
Ratings
7% below category average
iManage Work
-
Ratings
Versioning7.50 Ratings00 Ratings
Video files7.80 Ratings00 Ratings
Audio files7.90 Ratings00 Ratings
Document collaboration7.70 Ratings00 Ratings
Access control7.80 Ratings00 Ratings
File search7.60 Ratings00 Ratings
Device sync8.10 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.9
Ratings
9% below category average
iManage Work
-
Ratings
User and role management7.80 Ratings00 Ratings
File organization8.10 Ratings00 Ratings
Device management7.90 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
Ratings
6% below category average
iManage Work
-
Ratings
Performance7.50 Ratings00 Ratings
Reliability8.30 Ratings00 Ratings
Storage Reports8.20 Ratings00 Ratings
Best Alternatives
DropboxiManage Work
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxiManage Work
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
6.7
(0 ratings)
-
(0 ratings)
Usability
7.5
(0 ratings)
8.0
(0 ratings)
Availability
6.7
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
9.0
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(0 ratings)
-
(0 ratings)
Configurability
6.4
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxiManage Work
Likelihood to Recommend
Dropbox is great for everyone. Data on a hard drive is no longer secure. Learned the hard way when a hard drive fried. It's great for families, students, artists, entrepreneurs, consultants, small businesses, startups, graphic designers, and photographers. Did I leave anyone out?
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iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency). iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software. iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.
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Pros
  • Ensures documents are up to date, even with multiple users accessing the same documents.
  • I love that if a team member accidentally deletes a file, I can find it and restore it.
  • I like that I can edit from the web or have the app downloaded.
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  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
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Cons
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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  • The system can be fairly buggy. I have issues with freezing, and a lack of responsiveness each time I use it ( although not for long and does not prevent me from getting what I need to be done, it's just annoying).
  • It has a slightly larger learning curve to use than other more simplistic records managers
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Likelihood to Renew
Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects
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It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
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Usability
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
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Performance
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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No answers on this topic
Support Rating
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
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Online Training
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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No answers on this topic
Implementation Rating
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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No answers on this topic
Alternatives Considered
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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MS SharePoint requires a lot of time to integrate and efforts are expensive compared to iManage product. iManage is quick setup and well integrates with existing on-premise environments and integrates well with major iDP systems for authentications and manage RBAC systems for permissions via API calls.
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Scalability
bc i think box.com is better and more affordable
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No answers on this topic
Return on Investment
  • I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
  • I would like it to be more editable with existing projects. This could be just me.
  • I would like it to integrate better with other systems, such as email and Office.
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  • Since our policy is that all client documents are saved into iManage, we have been able to keep an email retention policy for Exchange to 90days to delete. This has saved us significant resources in both Exchange management and hardware to support excessive email storage for archived databases or extremely large databases.
  • The ability to search documents quickly by text inside the documents allows to review previously created contracts and use similar language that is well suited to a new project over again without having to spend time manually opening and searching ourselves. The software does it for us.
  • We used to store old files at an offsite storage facility for a monthly fee. We have implemented a new procedure, where we now scan these old paper files into our iManage system, making them text searchable PDFs. Since the software has such robust searching capabilities, this makes the documents much more accessible when needed than requesting an offsite storage delivery and having to manually pull paper files. In addition, we have saved thousands of dollars a month by not storing paper files offsite any longer. If the searching were not so powerful, we would not done this because our old paper storage system worked well for us previously.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.