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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score9 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    SpiderOak One Backup

    Score8.8 out of 10
    N/ASpiderOak is a file sync and cloud storage / backup solution, emphasizing privacy.

    $6

    per month per user

    Pricing
    Dropbox BusinessSpiderOak One Backup
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    150 GB
    $6
    per month per user
    400 GB
    $11
    per month per user
    2 TB
    $14
    per month per user
    5 TB
    $29
    per month per user
    Offerings
    Pricing Offerings
    Dropbox BusinessSpiderOak One Backup
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dropbox BusinessSpiderOak One Backup
    Considered Both Products
    Dropbox
    No answer on this topic
    SpiderOak
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    Dropbox BusinessSpiderOak One Backup
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and SpiderOak One Backup
    Feature
    Dropbox Business
    8.9
    130 Ratings
    6% above category average
    SpiderOak One Backup
    8.9
    1 Ratings
    6% above category average
    Versioning8.9102 Ratings10.01 Ratings
    Video files9.2113 Ratings9.01 Ratings
    Audio files9.1106 Ratings9.01 Ratings
    Document collaboration8.2120 Ratings8.01 Ratings
    Access control8.5126 Ratings10.01 Ratings
    File search9.1126 Ratings7.01 Ratings
    Device sync8.9123 Ratings9.01 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and SpiderOak One Backup
    Feature
    Dropbox Business
    9.0
    129 Ratings
    4% above category average
    SpiderOak One Backup
    9.0
    1 Ratings
    4% above category average
    User and role management9.2114 Ratings10.01 Ratings
    File organization9.1126 Ratings8.01 Ratings
    Device management8.8108 Ratings9.01 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and SpiderOak One Backup
    Feature
    Dropbox Business
    8.9
    126 Ratings
    4% above category average
    SpiderOak One Backup
    8.3
    1 Ratings
    2% below category average
    Performance9.0126 Ratings8.01 Ratings
    Reliability9.0126 Ratings9.01 Ratings
    Storage Reports8.692 Ratings8.01 Ratings
    Best Alternatives
    Dropbox BusinessSpiderOak One Backup
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Egnyte
    Score9.7 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Azure Backup
    Score8.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessSpiderOak One Backup
    Likelihood to Recommend
    8.5
    (131 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (19 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessSpiderOak One Backup
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    SpiderOak
    SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    SpiderOak
    • Versions Files meaning it makes multiple copies of the same files as it is updated
    • Zero Knowledge meaning our storage is complete secure and private
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    SpiderOak
    • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
    • Support meanig there is no number to call, you do everything over email
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    SpiderOak
    While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    SpiderOak
    In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    SpiderOak
    • ROI is positive when you consider unlimited data for the annual cost.
    • Versioning when you consider backing up documents that continually change and need to restore a previous version.
    Incentivized
    Read full review
    ScreenShots