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Dropbox Business vs. Google Backup and Sync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score9 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Google Backup and Sync (discontinued)

    Score7.9 out of 10
    N/AGoogle backup and sync was used to copy files from their computer to Google Drive's cloud services. Google Backup and sync includes file versioning and collaboration tools. Google Backup and Sync functionality is being replaced by the Drive for Desktop client, a feature of Google Drive. Users of Backup and Sync are encouraged to migrate.N/A
    Pricing
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Considered Both Products
    Dropbox
    No answer on this topic
    Discontinued Products
    Chose Google Backup and Sync (discontinued)
    Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    59 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    60 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Google Backup and Sync (discontinued)
    Feature
    Dropbox Business
    8.9
    130 Ratings
    6% above category average
    Google Backup and Sync (discontinued)
    -
    Ratings
    Versioning8.9102 Ratings00 Ratings
    Video files9.2113 Ratings00 Ratings
    Audio files9.1106 Ratings00 Ratings
    Document collaboration8.2120 Ratings00 Ratings
    Access control8.5126 Ratings00 Ratings
    File search9.1126 Ratings00 Ratings
    Device sync8.9123 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Google Backup and Sync (discontinued)
    Feature
    Dropbox Business
    9.0
    129 Ratings
    4% above category average
    Google Backup and Sync (discontinued)
    -
    Ratings
    User and role management9.2114 Ratings00 Ratings
    File organization9.1126 Ratings00 Ratings
    Device management8.8108 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Google Backup and Sync (discontinued)
    Feature
    Dropbox Business
    8.9
    126 Ratings
    4% above category average
    Google Backup and Sync (discontinued)
    -
    Ratings
    Performance9.0126 Ratings00 Ratings
    Reliability9.0126 Ratings00 Ratings
    Storage Reports8.692 Ratings00 Ratings
    Best Alternatives
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Small Businesses
    Egnyte
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Likelihood to Recommend
    8.5
    (131 ratings)
    9.6
    (5 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (19 ratings)
    9.0
    (1 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessGoogle Backup and Sync (discontinued)
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Discontinued Products
    Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Discontinued Products
    • file version is very good to recover if we did wrong thing in that file
    • can restore file back if we empty from trash
    • smart sync for offline file use in case no internet
    • work cross platform mobile, Android, web, tablet, PC easy to share and manage permission
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Discontinued Products
    • A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
    • It can be a bit better UI.
    • Search option can be stronger.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Discontinued Products
    It requires little to no user intervention to get it working properly
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Discontinued Products
    Google support is usually pretty good, never had an issue that required direct communication or support from Google.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Discontinued Products
    Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Discontinued Products
    • Google Backup and Sync is not expensive for businesses
    • Google Backup and Sync has good data leak prevention inside already
    Incentivized
    Read full review
    ScreenShots