DreamHost vs. Liquid Web

If you're not too technical, don't want to spend time managing a server and want something quality while sticking to a budget, DreamHost is the best it can get. We may be able to save money by switching to something like AWS, but for our usage it doesn't totally make sense even with potential cost-savings and improved speeds. The support and ease of use cannot be overstated here.

Incentivized

LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.

Incentivized

• Dreamhost has very good hosting plans that can be matched for different levels of hosting needs and expected web traffic bandwidth.
• The hosting service is very friendly for coders and those needing to tinker "under the hood" with their sites.
• Great uptime service with limited technical issues.

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• Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
• Easy staging environments.
• Partnership with iThemes for complete site management.

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• There was one instance where DreamHost support caused unnecessary downtime because they misread my request. Unfortunately I don't have access to that account anymore (it was an old employer) so I don't remember the details. To avoid this, make it very clear whether you're just asking a question or want support to handle it (they can be quite eager to fix the problem even when you've just asked a question), and be VERY clear what you need when doing the wrong thing may cause serious problems.

Incentivized

• The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Incentivized

We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.

Incentivized

Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.

Incentivized

We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.

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Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.

The organization backend is strong. Servers are costly but good.

Incentivized

• It's a great product for a relatively cheap price
• We can offer a simple hosting solution for our clients
• Even the VPS (virtual private servers) are very affordable and you can manage it as you wish (SSH access)

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• Positive! Our team voted moving our websites to Liquid Web as a top 3 decision/change made in 2018.
• Time! We save time managing and maintaining our website thanks to Liquid Web.

Incentivized