TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DreamHost

    Score9.3 out of 10
    N/ADreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

    $3.95

    per month

    Pricing
    DreamHost
    Editions & Modules
    Shared
    $3.95
    per month
    DreamPress
    $16.95
    per month
    Offerings
    Pricing Offerings
    DreamHost
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    DreamHost
    Considered Both Products
    Dreamhost
    Chose DreamHost
    I have used many different hosting platforms over the years. My personal favorite hosting environment is cPanel on a dedicated server. The DreamHost feature set falls right in the middle of most managed hosting platforms for me. It provides all the basic needs, but lacks …
    Incentivized
    Chose DreamHost
    Squarespace is inexpensive and relatively easy to use. You will pay extra for emails. IONOS is similar to Squarespace but with packages that include lots of email accounts and space. NameCheap and Register are where I typically buy domains.
    Incentivized
    Chose DreamHost
    DreamHost is the perfect combination of price, performance, ease of use and ongoing support. We haven't been in the market for years so there may be better options in terms of price vs. performance, but migrating to new hosting providers is a pain and they haven't given us a …
    Incentivized
    Chose DreamHost
    Dreamhost is very flexible and you get a great product for what you're paying. It isn't as refined as Media Temple, but it works and you can manage and customize your websites as you need.
    Incentivized
    Chose DreamHost
    Dreamhost does really well when compared with other hosting services on the market. While its not the easiest nor the cheapest service out there, it offers a powerful set of tools for web developers and offers very good Drupal support. Its unlimited bandwidth plans are also …
    Incentivized
    Chose DreamHost
    I did not try many services before trying Dreamhost. I was looking for something simple and some friends mentioned it. After using it I found some alternatives but none of them were so simple as Dreamhost for one-click installers like this.
    Incentivized
    Chose DreamHost
    I have attempted to use GoDaddy in the past, I had a terrible experience. I actually have registered multiple domains with GoDaddy in the past and needed to shift them over to DreamHost because using GoDaddy to host the websites was too confusing. Comparing the two, it is easy …
    Incentivized
    Chose DreamHost
    Dreamhost had previously been a significant upgrade over our previous host, Arvixe. We switched after repeated technical issues and cutbacks of the Arvixe staff forced us to move quickly, and Dreamhost accommodated us tremendously. Performance-wise they compare well with GoDaddy…
    Incentivized
    Chose DreamHost
    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    DreamHost
    Small Businesses
    SiteGround
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    DreamHost
    Likelihood to Recommend
    7.0
    (10 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    DreamHost
    Likelihood to Recommend
    Dreamhost
    Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
    Incentivized
    Read full review
    Pros
    Dreamhost
    • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
    • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
    • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
    • They have a great backup feature.
    Incentivized
    Read full review
    Cons
    Dreamhost
    • They could have better deploy solutions for not so experienced users
    • More integration with external services to automate some tasks
    • Better ways to track hosting performance
    • The user management could be easier to understand
    Incentivized
    Read full review
    Likelihood to Renew
    Dreamhost
    We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
    Incentivized
    Read full review
    Support Rating
    Dreamhost
    Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
    Incentivized
    Read full review
    Alternatives Considered
    Dreamhost
    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
    Incentivized
    Read full review
    Return on Investment
    Dreamhost
    • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
    • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
    • The service also provides a number of expansion opportunities for growing with greater functionalities.
    Incentivized
    Read full review
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