Drawbridge (discontinued) vs. Merkury by Merkle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drawbridge (discontinued)
Score 7.6 out of 10
N/A
Drawbridge was a customer understanding and identity resolution tool, acquired by LinkedIn in 2019. Its features have been incorporated into LinkedIn Marketing Solutions, and the tool is no longer available standalone.N/A
Merkury
Score 0.0 out of 10
N/A
Merkury is an identity resolution platform from Merkle, designed to enable marketers, media owners, and publishers to own, build, and control a cookie-less Private Identity Graph. Merkury uses an organization’s first-party CRM data and interactions such as logins, outbound email campaigns and media reach to create and grow a universe of person-based IDs for cross-channel targeting, personalization, and measurement.N/A
Pricing
Drawbridge (discontinued)Merkury by Merkle
Editions & Modules
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Offerings
Pricing Offerings
Drawbridge (discontinued)Merkury
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Drawbridge (discontinued)Merkury by Merkle
User Ratings
Drawbridge (discontinued)Merkury by Merkle
Likelihood to Recommend
2.0
(0 ratings)
-
(0 ratings)
User Testimonials
Drawbridge (discontinued)Merkury by Merkle
Likelihood to Recommend
It is well suited for small, targeted advertisements. I see this happening on a large scale and it is difficult to keep departments/groups/units separate from the individual, so incorrect, inappropriate, or just wrong recommendations are made all the time. The scale of your project I think determines whether this will be useful. A team under ~30/40 people, should work great. Larger than that and wires will be crossed, quality will plummet, and expectations will not be met.
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Pros
  • tracks browsing habits
  • makes personalized recommendations
  • tracks online activity
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Cons
  • well, it's tracking you, so that's a problem
  • IoT - connected to all smart devices
  • user interface is only for advanced users
  • can give incorrect and inappropriate links for setting
  • difficult to control broad settings
  • terrible customer support (what do you expect from LinkedIN)
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Alternatives Considered
In hindsight, I wish we had picked any of the other options. Drawbridge is a letdown in cost, user ability, quality of service, and support. Though I have limited experience with the other software mentioned, they surely would not have been such a letdown - in so many areas, as Drawbridge is.
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Return on Investment
  • Troubleshooting
  • no ROI as too much troubleshooting goes into each project
  • did not synchronize teams' needs
  • poor user interface
  • waste of time
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ScreenShots