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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    draw.io

    Score7.3 out of 10
    N/Adraw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

    $5

    per month

    SmartDraw

    Score5.9 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    draw.ioSmartDraw
    Editions & Modules
    Up to 10 Users
    $5
    per month
    Up to 20 Users
    $11
    per month
    Up to 50 Users
    $27.50
    per month
    Up to 75 Users
    $41.25
    per month
    Up to 100 Users
    $55
    per month
    Up to 200 Users
    $95
    per month
    Up to 500 Users
    $152.50
    per month
    Up to 750 Users
    $190
    per month
    Up to 1,000 Users
    $227.50
    per month
    Up to 2,000 Users
    $377.50
    per month
    Up to 5,000 Users
    $827.50
    per month
    Up to 10,000
    1,577.50
    per month
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    draw.ioSmartDraw
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    draw.ioSmartDraw
    Considered Both Products
    JGraph (Draw.io)
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    draw.ioSmartDraw
    Small Businesses
    OmniGraffle
    Score9.1 out of 10
    OmniGraffle
    Score9.1 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.1 out of 10
    OmniGraffle
    Score9.1 out of 10
    Enterprises
    OmniGraffle
    Score9.1 out of 10
    OmniGraffle
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    draw.ioSmartDraw
    Likelihood to Recommend
    8.4
    (18 ratings)
    2.8
    (14 ratings)
    Support Rating
    7.8
    (5 ratings)
    8.4
    (2 ratings)
    User Testimonials
    draw.ioSmartDraw
    Likelihood to Recommend
    JGraph (Draw.io)
    It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    JGraph (Draw.io)
    • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
    • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
    • Draw.io is fast and performant for me compared with some of the alternatives.
    Incentivized
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    JGraph (Draw.io)
    • One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
    • While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
    • While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
    • Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
    Incentivized
    Read full review
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Support Rating
    JGraph (Draw.io)
    The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
    Incentivized
    Read full review
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
    Read full review
    Alternatives Considered
    JGraph (Draw.io)
    Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
    Incentivized
    Read full review
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
    Read full review
    Return on Investment
    JGraph (Draw.io)
    • draw.io has surely impacted our organization positively by saving some crucial time.
    • It has not really impacted much monetarily to be honest.
    • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
    Incentivized
    Read full review
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
    Read full review
    ScreenShots

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.