Dovetail Employee Engagement Suite is a cloud-based HR service delivery platform from Austin-based Dovetail Software.
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Vault Verify
Score 9.1 out of 10
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Vault Verify creates
value for HR by establishing a real-time API integration with all major HCM
platforms. The Vault EDGe Gateway eliminates mass offsite data storage and
provides up-to-the-second accurate information. Vault Verify also offers an
automated employment and income verification platform for employers of all
sizes. It is used by clients to eliminate labor costs, and reduce data exposure risk. Vault Verifiy is used to:
Improve data…
I believe the Dovetail Suite was suitable for what my organization used it for in our HR Department, data collection and case tracking for over 1000 employees. The software was well suited for this and provided us with multiple ways of reading and managing the data for reporting, EEOC claims, evidence of liability, etc. I believe Dovetail would be less appropriate for an all around Human Resources Management System. This is more of a data tool
Employee Self Service - All of our employees who used this service had nothing but great things to say about how user friendly it was and that the data was easy to read and search through.
Dovetail Customer Service - Our rep was instrumental in making sure we had all of the tools we needed for launch day. The system had no surprises and everything was explained in detail prior to going live.
Data Tracking - Keeping track of Employee Relations in a company of over 1000 employees can be a difficult task but Dovetail made this very easy. Adding cases and managing the progress of cases that are assigned to you is very user friendly.
I would like to see a recruiting piece added to the management system. This would make it easier to track employees within the Dovetail Suite who were new or were no longer with the company.
Dovetail may now be integrated with UltiPro but at the time it was not and this would have been a nice feature.
We get various requests for employment verification letters from current employees. It would be nice to have a feature within vault verify that could house various letter templates and allow us to direct all our employees there. Rather than creating a letter inhouse.
Vault Verify has been the best company to work with. The implementation was so easy, quick, and smooth, the customer service is beyond that of other HRIS systems, and the level of trust with I have for Vault Verify to handle our verifications of employment are beyond what my expectations were. All of this and we get money back for every verification that is comppleted was almost too good to be true, but it is true! I recommend this company to everyone who asks! I work with a lot of vendors and they are by far the best
Dovetail was perfect for solving a major issue regarding our Employee Relations data tracking. No other software that was researched gave us the flexibility to track our data and manage our programs efficiently. Dovetail support was also better than any other software support I have worked with in the past. I would recommend their product to anyone
Dovetail saved our HR Department time and money on Employee Relations questions and topics in that our Generalists were able to look up other cases that were similar in order to compare the issue the employee was having at the time. This allowed them to focus on other HR related questions throughout the day.
Our overall business objective was to save our HR Department time, while also giving the Generalists tools to tackle their daily objectives without hesitation.
