dotMailer vs. Sitecore Send

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
dotMailer
Score 8.0 out of 10
N/A
N/A
$150
per month
Sitecore Send
Score 10.0 out of 10
N/A
Sitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.
$10
Per Subscriber
Pricing
dotMailerSitecore Send
Editions & Modules
Growth
$150.00
per month
Professional
$500.00
per month
Starting Price
$10.00
Per Subscriber
Maximum Price
$760.00
Per Subscriber
Offerings
Pricing Offerings
dotMailerSitecore Send
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
dotMailerSitecore Send
Features
dotMailerSitecore Send
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
dotMailer
9.0
Ratings
12% above category average
Sitecore Send
8.6
Ratings
8% above category average
WYSIWYG email editor9.00 Ratings8.90 Ratings
Dynamic content9.00 Ratings8.40 Ratings
Ability to test dynamic content9.00 Ratings8.20 Ratings
Mobile optimization9.00 Ratings8.60 Ratings
Email deliverability reporting9.00 Ratings8.80 Ratings
List management9.00 Ratings9.00 Ratings
Triggered drip sequences9.00 Ratings8.00 Ratings
Landing pages00 Ratings8.90 Ratings
A/B testing00 Ratings8.50 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
dotMailer
-
Ratings
Sitecore Send
9.0
Ratings
16% above category average
Dashboards00 Ratings8.90 Ratings
Standard reports00 Ratings8.80 Ratings
Custom reports00 Ratings9.30 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
dotMailer
-
Ratings
Sitecore Send
8.9
Ratings
11% above category average
URL Validation00 Ratings8.80 Ratings
Link Tracking00 Ratings9.30 Ratings
Image Validation00 Ratings8.80 Ratings
Inbox Display00 Ratings8.70 Ratings
Email Accessibility Tools00 Ratings8.60 Ratings
Spelling and Grammar Check00 Ratings8.90 Ratings
Spam Testing00 Ratings8.90 Ratings
Email Previews00 Ratings9.10 Ratings
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dotMailerSitecore Send
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Score 9.9 out of 10
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VerticalResponse
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
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Score 9.4 out of 10
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Score 9.4 out of 10
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User Ratings
dotMailerSitecore Send
Likelihood to Recommend
9.0
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
dotMailerSitecore Send
Likelihood to Recommend
dotMailer is a great tool whether you are a standalone shop or a global company. I am not familiar with many other programs, but my favorite thing about dotMailer is the ability to have all of our constituents on the same account to share templates and ideas, as well as gauge our performance levels. To any colleague within our Group, I would 100% recommend dotMailer
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Moosend has industry-leading features and budget friendly plans suitable for budget-minded businesses. It enables businesses to execute marketing campaigns successfully and has robust workflow automation. I recommend their Pro plan to any marketing professional out there because of how it helps to strategically handle all marketing needs by boosting the level of automation.
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Pros
  • Segmentation by distance.
  • RFM segmentation.
  • Product recommendations.
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  • Moosend is the best application to trace the business development and to create ideas through email marketing
  • This tool is helpful in the atomization of developments on a certain level
  • It promotes business opportunities in the market with innovation and ideas
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Cons
  • Updating contact lists can be cumbersome. It would be much easier if we could just make mass update to contact lists without having to export and re-import them. For example, if you upload a list of Joe's contacts and then want them to all be individually tagged with Jane instead, you would have to export the list, change everyone's rep to Jane, and then import the list again.
  • The time zone on our account is set to London which creates challenges for the other cities (New York, Chicago, Seattle, Sao Paulo) that we send emails for. We definitely have to be cautious when scheduling out emails so that we get the timing correct.
  • I would love to be able to view previous months' activities and expand the comparison tool to view trends over time.
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  • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
  • Free plan users have limited customer support.
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Likelihood to Renew
Since this is used on a global scale and it is preferable to all of our brands, I cannot see us switching to a different provider. We have built years worth of contacts and templates within our current system, which saves our marketing team a lot of time when putting together future campaigns. All of them are mobile optimized which makes it even easier to work with
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No answers on this topic
Usability
No answers on this topic
Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
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Alternatives Considered
DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
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I have used Maropost for quite some time but I found Moosend a powerful application for marketing projects. We just make the project and invite our team; the remaining work is handled by this application. It never let us down in making strong plans for promotions and providing the communication among the customers and company. Nothing can beat this application in making work flow, and we admit its strategies to make the company marketing strong and in the pipeline are also in consideration to put forward for implementation.
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Return on Investment
  • Gave us more granular segmentation than simply pages visited or products purchased.
  • Helped us segment local customers vs long-distance customers, and send different messaging to each.
  • It takes a product feed, so enabled us to launch personalized product recommendations in emails.
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  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
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