Doodle vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 9.0 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
DoodleEngageware
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DoodleEngageware
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DoodleEngageware
Best Alternatives
DoodleEngageware
Small Businesses
vCita
vCita
Score 8.5 out of 10
vCita
vCita
Score 8.5 out of 10
Medium-sized Companies
LeanData
LeanData
Score 10.0 out of 10
LeanData
LeanData
Score 10.0 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DoodleEngageware
Likelihood to Recommend
9.0
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
8.0
(0 ratings)
User Testimonials
DoodleEngageware
Likelihood to Recommend
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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TimeTrade is a good fit for a team with regular hours and little schedule fluctuation, one type of role being hired at a time, a limited budget, excellent phone/communication skills to work with the customer service team effectively, and a very clear idea of exactly how the hiring process needs to be structured. Not recommended for teams with diverse appointment types/programs, complex/shifting schedules, and enough budget to afford a higher end product.
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Pros
  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
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  • The customers really like that they can book time with our reps when it's convenient for both parties.
  • TimeTrade integrates with Outlook, so the online calendar is in sync with the reps.
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Cons
  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
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  • I wish it was a bit more integrated with my calendar (Outlook). I have to manually add times to it and retrieve responses to pick a time
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Likelihood to Renew
Easy to use and basically free.
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No answers on this topic
Usability
Very simple journey with the few important questions/fields
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No answers on this topic
Support Rating
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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I've used their online support, which has answered my questions for the most part. If I remember correctly, they were responsive when I emailed them as well.
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Alternatives Considered
Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.
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I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.
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Return on Investment
  • Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
  • Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
  • Doodle doesn't always work well with our campus network, which can be annoying.
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  • TimeTrade makes me more efficient because it eliminates the e-mails and calls back and forth to set up appointments.
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ScreenShots

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels