Doodle vs. OnceHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 9.0 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
OnceHub
Score 9.0 out of 10
N/A
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
$0
per month per seat
Pricing
DoodleOnceHub
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
Basic
$0
per month per seat
Schedule
$10
per month per seat
Route
$19
per month per seat
Engage
$39
per month per seat
Offerings
Pricing Offerings
DoodleOnceHub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DoodleOnceHub
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DoodleOnceHub
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All AlternativesView all alternativesView all alternatives
User Ratings
DoodleOnceHub
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
6.3
(0 ratings)
User Testimonials
DoodleOnceHub
Likelihood to Recommend
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
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Pros
  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
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  • Booking page is easy to set up and use
  • Many options as to the types of meetings/appointments that can be booked
  • Improves my efficiency! Easy to send the booking link to colleagues, prospects, etc. have them select the most appropriate date and time to meet
  • Enhances the professionalism of my business
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Cons
  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
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  • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
  • The Salesforce connector pricing is a bit steep.
  • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
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Likelihood to Renew
Easy to use and basically free.
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No answers on this topic
Usability
Very simple journey with the few important questions/fields
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No answers on this topic
Support Rating
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
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Alternatives Considered
Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.
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ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
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Return on Investment
  • Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
  • Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
  • Doodle doesn't always work well with our campus network, which can be annoying.
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  • Saved me time by letting clients book their own appointments (5 hours a week).
  • It's a professional way of doing business versus me playing phone tag to book an appointment, less work for my prospect ( at least 1-3 more sales).
  • It has rescheduled missed appointments (1-3 more sales).
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ScreenShots