DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
n8n
Score 7.0 out of 10
N/A
Free, open and self-hostable workflow automation tool.
We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
The learning curve of the app is a little too steep for new users, especially those users who are not very familiar with technology and maybe coding. Nothing that can't be reached if you choose to use YouTube to learn more. It might be hard at first, but it can save you many hours, and your current job will get a lot easier with it.
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
N8N can handle more complex tasks and customized solutions than the tool I mentioned before. It is now as user-friendly as Zapier, for example, and doesn't come with previously done cenários as Make, but you can create new things more freely with it. I would recommend using them all to understand what best fits your needs.