Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.2 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
SAP Ariba
Score 7.6 out of 10
N/A
With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
Pricing
DocuSign CLMSAP Ariba
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DocuSign CLMSAP Ariba
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DocuSign CLMSAP Ariba
Features
DocuSign CLMSAP Ariba
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
DocuSign CLM
7.5
Ratings
6% below category average
SAP Ariba
-
Ratings
Contract creation8.00 Ratings00 Ratings
Contract templates8.00 Ratings00 Ratings
Clause library/saved fields8.00 Ratings00 Ratings
Guided logic6.00 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
DocuSign CLM
7.6
Ratings
9% below category average
SAP Ariba
-
Ratings
Contract sharing8.00 Ratings00 Ratings
Contract editing8.00 Ratings00 Ratings
Collaborating on contracts7.00 Ratings00 Ratings
Approval process8.00 Ratings00 Ratings
Interdepartmental workflows7.00 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
DocuSign CLM
8.3
Ratings
0% above category average
SAP Ariba
-
Ratings
Contract database8.00 Ratings00 Ratings
Contract search7.00 Ratings00 Ratings
Contract milestone reminders & alerts8.00 Ratings00 Ratings
Custom contract reports8.00 Ratings00 Ratings
Tracking contract status9.00 Ratings00 Ratings
Compliance check10.00 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
DocuSign CLM
8.2
Ratings
6% above category average
SAP Ariba
-
Ratings
Contract Storage8.00 Ratings00 Ratings
Advanced Search and Filtering8.00 Ratings00 Ratings
Customizable Contract Templates8.00 Ratings00 Ratings
Workflow Acceleration9.00 Ratings00 Ratings
E-Signatures9.50 Ratings00 Ratings
Reminders and Alerts8.00 Ratings00 Ratings
Analytics and Reporting7.00 Ratings00 Ratings
Integration with other Systems8.00 Ratings00 Ratings
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User Ratings
DocuSign CLMSAP Ariba
Likelihood to Recommend
8.3
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
7.9
(0 ratings)
Support Rating
1.0
(0 ratings)
5.5
(0 ratings)
Implementation Rating
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
DocuSign CLMSAP Ariba
Likelihood to Recommend
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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SAP Ariba is pivotal for our organization's supply chain requirements. The purchasing department needs it for vendor purchase order issuance and vendor order management. We can check procurement history for the last purchased price, standard price, price breaks, lead time for products, vendor, and alternate vendor details.
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Pros
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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  • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
  • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
  • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
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Cons
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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  • Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
  • Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
  • Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.
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Likelihood to Renew
No answers on this topic
Established product and we are now using it as a mean for our procurement transformation
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Usability
No answers on this topic
While its great at usability. I would love ut have it more simplified. I would like to advocate for some personas who are non tech savvy or who have less or no experience in procurement. I sometimes feel that the valley of user learning fir such personas is quite steep and it may take them long time of learning to get adept to the platform.
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Support Rating
I am constantly experiencing issues with SpringCM.
Read full review
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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Alternatives Considered
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
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It's important to note that user experiences may vary, and the perceived areas for improvement depend on the specific needs and expectations of each organization. Frequent updates and feedback from users often guide software developers in addressing these areas to enhance the overall user satisfaction with the platform
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Return on Investment
  • Made our sales process faster and client teams could start implementation faster than increased revenues
  • Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
  • DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO
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  • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
  • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
  • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
  • It is an excellent tool and just what are business required and could afford.
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ScreenShots

SAP Ariba Screenshots

Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.