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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Pricing
    DocuSign CLM
    Editions & Modules
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    Offerings
    Pricing Offerings
    DocuSign CLM
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    DocuSign CLM
    Considered Both Products
    DocuSign
    Chose DocuSign CLM
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different …
    Incentivized
    Chose DocuSign CLM
    DocuSign CLM is the only product that we've used for signing contracts digitally.
    Incentivized
    Chose DocuSign CLM
    Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one …
    Incentivized
    Chose DocuSign CLM
    This was the first software of this kind I had found and couldn't be happier. It had resolved the majority of our problems and we do not see the need of looking for another option at all.
    Incentivized
    Chose DocuSign CLM
    The reason I have chosen DocuSign is because it is the most common app that will pop up (especially when opening something in Gmail or Google Drive) to let you sign a document. I do not necessarily want to use DocuSign, and I don't always use it, but sometimes it is just easier …
    Incentivized
    Chose DocuSign CLM
    N/A
    Incentivized
    Chose DocuSign CLM
    Hands down the best platform out there - easy to use, safe and secure, and compatible across multiple devices from the computer, tablet, and phone.
    Incentivized
    Chose DocuSign CLM
    Because of all the options, we found in the market, this one was the most suitable for our needs. The price and the functionality were correct. We wanted a user-friendly tool to replace quickly and in an easy way, the handwriting sign-off and this was the best option we had.
    Incentivized
    Chose DocuSign CLM
    N/A. Havent used a similar product.
    Incentivized
    Chose DocuSign CLM
    I've used DocuSign CLM because that is what my employer usually sends me. I think DocuSign CLM is straight to the point and easy to upload and send back to my employer. Adobe Acrobat has more features when it comes to other actions.
    Incentivized
    Chose DocuSign CLM
    PandaDoc seems to be a better option for small businesses.
    Incentivized
    Chose DocuSign CLM
    - Docusign has better integration and flexibility.
    - Docusign costs $10 a month for an individual compared to $14.99 for Adobe.
    - 30 days free trial in DocuSign vs 14 days in adobe sign.
    Incentivized
    Chose DocuSign CLM
    We have not tried any competitors
    Incentivized
    Chose DocuSign CLM
    We currently have Adobe and it was an add on to use the Acrobat Sign for temporary use.
    Incentivized
    Chose DocuSign CLM
    DocuSign was the more secure and accepted signature platform. A lot of our vendors would actually require we use it and initially would send the document over already signed by them with DocuSign.
    Incentivized
    Chose DocuSign CLM
    I haven't evaluated other products similar to DocuSign. I have used Adobe Sign once but I am not in a position to review it against DocuSign since I only used Adobe Sign once.
    Incentivized
    Chose DocuSign CLM
    I used it for documentation while joining my organization. It was used during the HR process. I had to upload all the documents on the portal and sign it and it was just a few clicks away and the entire process was done in a few clicks. This helped the HR and the BCG team to …
    Incentivized
    Chose DocuSign CLM
    I have used Adobe's version and it does not do a better job. DocuSign is much easier to navigate/use. DocuSign has more options to edit and highlight parts that need to be signed. It has better signature options and you can resize them to make it look clean. Adobe doesn't …
    Incentivized
    Chose DocuSign CLM
    Very similar to DocuSign and competitively priced.
    Incentivized
    Chose DocuSign CLM
    I wanted a contract system to review and assess for the volume of contracts I was sending out. This was one of the first programs to review.
    Incentivized
    Chose DocuSign CLM
    We did not consider an alternative to DocuSign. The reputation and ease of use was enough to make the purchasing decision and begin using it internally and with customers.
    Incentivized
    Chose DocuSign CLM
    I like DocuSign a lot better than Adobe Acrobat Sign....just easier to maneuver and save signatures and copies of the paperwork (contract) to forward to the next person.
    Incentivized
    Chose DocuSign CLM
    DocuSign CLM, formerly SpringCM, was a superior solution when I purchased it two years ago. It is still driving improvements for the company (as of last night's check-in with my old team).
    Incentivized
    Chose DocuSign CLM
    I was not apart of the decision-making process for SpringCM. My assumption is that it does not stack well up against Apptus.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    Features
    DocuSign CLM
    Contract Authoring
    Comparison of Contract Authoring features of DocuSign CLM
    Feature
    DocuSign CLM
    7.5
    1 Ratings
    6% below category average
    Contract creation8.01 Ratings
    Contract templates8.01 Ratings
    Clause library/saved fields8.01 Ratings
    Guided logic6.01 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of DocuSign CLM
    Feature
    DocuSign CLM
    7.6
    1 Ratings
    9% below category average
    Contract sharing8.01 Ratings
    Contract editing8.01 Ratings
    Collaborating on contracts7.01 Ratings
    Approval process8.01 Ratings
    Interdepartmental workflows7.01 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of DocuSign CLM
    Feature
    DocuSign CLM
    8.3
    1 Ratings
    0% above category average
    Contract database8.01 Ratings
    Contract search7.01 Ratings
    Contract milestone reminders & alerts8.01 Ratings
    Custom contract reports8.01 Ratings
    Tracking contract status9.01 Ratings
    Compliance check10.01 Ratings
    Contract Management
    Comparison of Contract Management features of DocuSign CLM
    Feature
    DocuSign CLM
    8.2
    2 Ratings
    6% above category average
    Contract Storage8.01 Ratings
    Advanced Search and Filtering8.01 Ratings
    Customizable Contract Templates8.01 Ratings
    Workflow Acceleration9.01 Ratings
    E-Signatures9.52 Ratings
    Reminders and Alerts8.01 Ratings
    Analytics and Reporting7.01 Ratings
    Integration with other Systems8.01 Ratings
    Best Alternatives
    DocuSign CLM
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.9 out of 10
    Enterprises
    Conga CLM
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    DocuSign CLM
    Likelihood to Recommend
    8.2
    (37 ratings)
    Support Rating
    1.0
    (1 ratings)
    User Testimonials
    DocuSign CLM
    Likelihood to Recommend
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
    Read full review
    Cons
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I am constantly experiencing issues with SpringCM.
    Incentivized
    Read full review
    Alternatives Considered
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    Return on Investment
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    ScreenShots