DocuSign CLM vs. Outlaw

DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.

Incentivized

Well suited to template led document creation - where multiple non legal users can create contracts that are locked down and secure from error. Because it is a niche platform it can be tough to persuade users outside our business to use collaboration features. Often we have to export and revert to using MS word for red-lining/track changes.

Incentivized

• Alerts when documents are signed
• Notifications if customers don't complete any or all of their required tasks
• Showing clients exactly where to sign
• Making signing easy and fast

Incentivized

• Easy to use from the contracting side.
• Ability to create a template that fits are needs exactly how we want.
• Easy to connect the consultant with the contract via link or email.

Incentivized

• Increase sending limit for initial plans
• Faster return for client service requests
• When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.

Incentivized

• Export function to be more easily used.
• Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
• Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.

Incentivized

Great user interface and great training and support by the Outlaw team. Whenever we had a question, they were always available to help. Loading templates made the contract process so much quicker and required less approval's from our leadership team, which makes it easier for everyone to do their jobs

Incentivized

I am constantly experiencing issues with SpringCM.

Incentivized

The support has been A+. Outlaw is always there when I'm having issues or need assistance. They will get back to me the same day or next. The support team is very knowledgeable and explains it very simplified for us. Julie Appel with Outlaw has been the perfect support for my company in rolling out Outlaw and answering any questions we have.

Incentivized

DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.

Incentivized

The main reason we chose Outlaw was the price and customer service. The customer service at Outlaw has been outstanding in helping us learn the process and set up contracts. They are available all the time and respond very quickly. Julie Appel is the best at Outlaw!

Incentivized

• Made our sales process faster and client teams could start implementation faster than increased revenues
• Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
• DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO

Incentivized

• Faster contract process. Our process is smoother and faster then it ever was before.
• Employee efficiency. The process is quicker and has saved time, but I think there are more ways to save even more.

Incentivized