DocuSign CLM vs. Litera Kira

DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.

Incentivized

Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.

• Alerts when documents are signed
• Notifications if customers don't complete any or all of their required tasks
• Showing clients exactly where to sign
• Making signing easy and fast

Incentivized

• Good for quickly getting to the relevant part of the document in the English language, the smartfields are accurate.
• Handles large scale review well with an excellent UI and helpful project management features.
• Cloud-based platform handles multiple simultaneous reviewers efficiently and easily.
• Ability to self-train smart fields is a definite advantage.

Incentivized

• Increase sending limit for initial plans
• Faster return for client service requests
• When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.

Incentivized

• Finding that many contracts aren't that 'standard' and if not standard, it is impossible to find enough examples to train with
• Many contracts have handwritten data, especially the key terms that it cannot read.
• Sometimes the contracts have attachments with important terms, we find that harder to train.

Incentivized

If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.

Incentivized

I am constantly experiencing issues with SpringCM.

Incentivized

There was an email sent out with technical questions that was not attended to. However, Kira support has been good in general in that emails are well attended to overall, the Kira support portal is great and regular meetings are held.

Incentivized

DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.

Incentivized

We initially chose Kira because of the Quick Study feature and because we trust Noah. We've since evaluated Diligen--its features have grown substantially over the past year. We've also tried ContraxSuite, LawGeex, Evisort, Luminance, eBrevia, Heretik, Blackboiler, and many others. It all comes down to the cost + feature set. We will always go with the lowest cost provider with the widest needed feature set (assuming there are no accuracy or performance issues during the pilot).

Incentivized

• Made our sales process faster and client teams could start implementation faster than increased revenues
• Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
• DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO

Incentivized

• When trained to read bespoke types of documents, the accuracy can be very good and the consequential time savings very high. In this scenario we have reduced the average time of review of one type of client documents from over an hour to 15 minutes.

Incentivized