DocuSign CLM vs. HoneyBook

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.2 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
HoneyBook
Score 6.2 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$36
per month
Pricing
DocuSign CLMHoneyBook
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Starter
$36
per month
Unlimited Plan - Monthly
$39
Month
Essentials
$59
per month
Premium
$129
per month
Offerings
Pricing Offerings
DocuSign CLMHoneyBook
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details2 months free with annual billing.
More Pricing Information
Community Pulse
DocuSign CLMHoneyBook
Features
DocuSign CLMHoneyBook
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
DocuSign CLM
7.5
Ratings
6% below category average
HoneyBook
-
Ratings
Contract creation8.00 Ratings00 Ratings
Contract templates8.00 Ratings00 Ratings
Clause library/saved fields8.00 Ratings00 Ratings
Guided logic6.00 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
DocuSign CLM
7.6
Ratings
9% below category average
HoneyBook
-
Ratings
Contract sharing8.00 Ratings00 Ratings
Contract editing8.00 Ratings00 Ratings
Collaborating on contracts7.00 Ratings00 Ratings
Approval process8.00 Ratings00 Ratings
Interdepartmental workflows7.00 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
DocuSign CLM
8.3
Ratings
0% above category average
HoneyBook
-
Ratings
Contract database8.00 Ratings00 Ratings
Contract search7.00 Ratings00 Ratings
Contract milestone reminders & alerts8.00 Ratings00 Ratings
Custom contract reports8.00 Ratings00 Ratings
Tracking contract status9.00 Ratings00 Ratings
Compliance check10.00 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
DocuSign CLM
8.2
Ratings
6% above category average
HoneyBook
-
Ratings
Contract Storage8.00 Ratings00 Ratings
Advanced Search and Filtering8.00 Ratings00 Ratings
Customizable Contract Templates8.00 Ratings00 Ratings
Workflow Acceleration9.00 Ratings00 Ratings
E-Signatures9.50 Ratings00 Ratings
Reminders and Alerts8.00 Ratings00 Ratings
Analytics and Reporting7.00 Ratings00 Ratings
Integration with other Systems8.00 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
6.4
Ratings
19% below category average
Customer data management / contact management00 Ratings6.40 Ratings
Workflow management00 Ratings5.60 Ratings
Opportunity management00 Ratings5.10 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.70 Ratings
Contract management00 Ratings7.10 Ratings
Quote & order management00 Ratings5.40 Ratings
Interaction tracking00 Ratings6.50 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
7.7
Ratings
2% above category average
Case management00 Ratings8.70 Ratings
Help desk management00 Ratings6.70 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
4.7
Ratings
47% below category average
Lead management00 Ratings4.70 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
7.0
Ratings
8% below category average
Task management00 Ratings5.70 Ratings
Billing and invoicing management00 Ratings7.10 Ratings
Reporting00 Ratings8.40 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
5.5
Ratings
32% below category average
Customizable reports00 Ratings5.50 Ratings
Customization
Comparison of Customization features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
9.0
Ratings
18% above category average
Custom fields00 Ratings9.00 Ratings
Custom objects00 Ratings9.00 Ratings
Security
Comparison of Security features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
6.6
Ratings
23% below category average
Single sign-on capability00 Ratings6.40 Ratings
Role-based user permissions00 Ratings6.70 Ratings
Platform
Comparison of Platform features of Product A and Product B
DocuSign CLM
-
Ratings
HoneyBook
6.6
Ratings
11% below category average
Mobile access00 Ratings6.60 Ratings
Best Alternatives
DocuSign CLMHoneyBook
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.8 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSign CLMHoneyBook
Likelihood to Recommend
8.3
(0 ratings)
6.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
5.7
(0 ratings)
Support Rating
1.0
(0 ratings)
2.6
(0 ratings)
User Testimonials
DocuSign CLMHoneyBook
Likelihood to Recommend
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
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Pros
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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  • Sending sales proposals + contracts with custom payment schedules.
  • Automatic email reminders when clients have opened proposals, signed, and payed. HoneyBook even sends automated email reminders when clients haven't opened the email, reminding me to follow up.
  • A very easy-to-use dashboard with templates for invoices, contracts, questionnaires, emails, and more.
  • A place to see my sales pipeline with all of my clients, projects, and progress statuses in one place.
  • All of my branding automatically integrated into everything that I send.
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Cons
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
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Likelihood to Renew
No answers on this topic
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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Usability
No answers on this topic
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Support Rating
I am constantly experiencing issues with SpringCM.
Read full review
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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Alternatives Considered
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
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Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
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Return on Investment
  • Made our sales process faster and client teams could start implementation faster than increased revenues
  • Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
  • DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO
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  • HoneyBook has increased my efficiency, particularly when it comes to billing. I wanted to make it easier for myself to bill and HoneyBook has made it a breeze to automate my system.
  • I love the forms HoneyBook provides, which fit seamlessly with my website. It makes lead generation easy, and automation has been a dream come true for my efficiency.
  • HoneyBook has given me the ability to quickly follow up with professional materials that I wouldn't have had printed to hand out to potential customers. I love the digital capabilities and simplicity of the system, which has been worth the investment.
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ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows