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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Document360

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A

    Stonly

    Score4.6 out of 10
    N/AWhen users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
    Pricing
    Document360Stonly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Document360Stonly
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Document360Stonly
    Considered Both Products
    Kovai.co
    No answer on this topic
    Stonly
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    User Ratings
    Document360Stonly
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Document360Stonly
    Likelihood to Recommend
    Kovai.co
    No answers on this topic
    Stonly
    No answers on this topic
    Pros
    Kovai.co
    No answers on this topic
    Stonly
    No answers on this topic
    Cons
    Kovai.co
    • Adding support to include large videos and images online.
    • Integration with Salesforce.
    • Auto correct spellings and word suggestion.
    Incentivized
    Read full review
    Stonly
    No answers on this topic
    Usability
    Kovai.co
    No answers on this topic
    Stonly
    No answers on this topic
    Alternatives Considered
    Kovai.co
    Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
    Read full review
    Stonly
    No answers on this topic
    Return on Investment
    Kovai.co
    No answers on this topic
    Stonly
    No answers on this topic
    ScreenShots

    Document360 Screenshots

    Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureProduct screenshot