Discourse vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discourse
Score 7.1 out of 10
N/A
Discourse is a community management and moderation product.
$20
per month unlimited members and 2 staff
Microsoft Teams
Score 7.8 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
DiscourseMicrosoft Teams
Editions & Modules
Starter
$20
per month unlimited members and 2 staff
Pro
$100
per month unlimited members and 5 staff
Business
$500
per month unlimited members and 15 staff
Enterprise
Contact Sales
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
DiscourseMicrosoft Teams
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
DiscourseMicrosoft Teams
Features
DiscourseMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Discourse
-
Ratings
Microsoft Teams
5.2
Ratings
39% below category average
Task Management00 Ratings5.90 Ratings
Gantt Charts00 Ratings4.10 Ratings
Scheduling00 Ratings4.90 Ratings
Workflow Automation00 Ratings4.90 Ratings
Mobile Access00 Ratings6.40 Ratings
Search00 Ratings5.10 Ratings
Visual planning tools00 Ratings5.20 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discourse
-
Ratings
Microsoft Teams
6.5
Ratings
20% below category average
Chat00 Ratings6.80 Ratings
Notifications00 Ratings6.10 Ratings
Discussions00 Ratings6.60 Ratings
Surveys00 Ratings5.90 Ratings
Internal knowledgebase00 Ratings5.30 Ratings
Integrates with GoToMeeting00 Ratings6.50 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.70 Ratings
Integrates with Outlook00 Ratings9.10 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discourse
-
Ratings
Microsoft Teams
5.8
Ratings
30% below category average
Versioning00 Ratings6.00 Ratings
Video files00 Ratings5.30 Ratings
Audio files00 Ratings6.00 Ratings
Document collaboration00 Ratings7.00 Ratings
Access control00 Ratings6.30 Ratings
Advanced security features00 Ratings4.80 Ratings
Integrates with Google Drive00 Ratings5.30 Ratings
Device sync00 Ratings5.60 Ratings
Best Alternatives
DiscourseMicrosoft Teams
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
DiscourseMicrosoft Teams
Likelihood to Recommend
8.9
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
3.7
(0 ratings)
Usability
-
(0 ratings)
6.5
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.3
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
DiscourseMicrosoft Teams
Likelihood to Recommend
Discourse is perfect for communities and basically the best forum software out there. Wherever a forum would make sense, Discourse is probably the best solution. Having said that, small corporations with little external outreach have limited advantages with Discourse, since it's designed to facilitate discussions which happen at a slower pace while startups and small corporations will probably want to move faster with software like Slack.
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Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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Pros
  • It is a super-easy way for members to have online discussions
  • Very easy to administer and moderate discussions
  • The pricing is fair and the support is top-notch
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  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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Cons
  • Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
  • Private Messages can be seen by Administrators, something which might not be clear to everybody.
  • Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
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  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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Likelihood to Renew
No answers on this topic
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
No answers on this topic
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
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Reliability and Availability
No answers on this topic
Rare, but outages do happen
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Performance
No answers on this topic
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
No answers on this topic
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
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Implementation Rating
No answers on this topic
I find everything I need for my day-to-day work.
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Alternatives Considered
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
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We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
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Scalability
No answers on this topic
It does not appear to have a limit to how many teams and employees we can have using it
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Return on Investment
  • It allowed us to stand up multiple community discussion forums for various project
  • It caused some difficulty when navigating our grant application process
  • It allowed us to track public interest in different discussions
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  • User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
  • MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
  • Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
  • Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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ScreenShots