TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Workplace from Meta

    Score8 out of 10
    N/AFacebook at Work allows users to interact with co-workers through the Facebook interface.

    $4

    per month per user

    Pricing
    DiscordWorkplace from Meta
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Enterprise Live
    $2.00
    per month per user
    Enhanced Admin & Support
    $2.00
    per month per user
    Workplace Core
    $4.00
    per month per user
    Offerings
    Pricing Offerings
    DiscordWorkplace from Meta
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscordWorkplace from Meta
    Considered Both Products
    Discord
    No answer on this topic
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    92%
    Implementation went as expected
    23 Answers
    Features
    DiscordWorkplace from Meta
    Project Management
    Comparison of Project Management features of Discord and Workplace from Meta
    Feature
    Discord
    8.2
    23 Ratings
    7% above category average
    Workplace from Meta
    -
    Ratings
    Task Management8.48 Ratings00 Ratings
    Gantt Charts9.01 Ratings00 Ratings
    Scheduling8.06 Ratings00 Ratings
    Workflow Automation7.05 Ratings00 Ratings
    Mobile Access9.221 Ratings00 Ratings
    Search8.719 Ratings00 Ratings
    Visual planning tools7.04 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Workplace from Meta
    Feature
    Discord
    7.9
    23 Ratings
    0% above category average
    Workplace from Meta
    -
    Ratings
    Chat9.523 Ratings00 Ratings
    Notifications9.222 Ratings00 Ratings
    Discussions9.523 Ratings00 Ratings
    Surveys8.014 Ratings00 Ratings
    Internal knowledgebase9.112 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Workplace from Meta
    Feature
    Discord
    7.7
    22 Ratings
    2% below category average
    Workplace from Meta
    -
    Ratings
    Versioning6.89 Ratings00 Ratings
    Video files7.222 Ratings00 Ratings
    Audio files6.721 Ratings00 Ratings
    Document collaboration6.510 Ratings00 Ratings
    Access control8.212 Ratings00 Ratings
    Advanced security features7.69 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.312 Ratings00 Ratings
    Best Alternatives
    DiscordWorkplace from Meta
    Small Businesses
    Flock
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordWorkplace from Meta
    Likelihood to Recommend
    8.1
    (23 ratings)
    7.4
    (55 ratings)
    Usability
    8.0
    (2 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.2
    (3 ratings)
    8.4
    (21 ratings)
    User Testimonials
    DiscordWorkplace from Meta
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Meta Platforms Inc
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Meta Platforms Inc
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Meta Platforms Inc
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Meta Platforms Inc
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
    Read full review
    ScreenShots

    Workplace from Meta Screenshots

    Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.