Discord vs. Ideagen Collaboration Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.3 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.N/A
Ideagen Collaboration Portal
Score 9.1 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Pricing
DiscordIdeagen Collaboration Portal
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Offerings
Pricing Offerings
DiscordIdeagen Collaboration Portal
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordIdeagen Collaboration Portal
Features
DiscordIdeagen Collaboration Portal
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
Ratings
6% above category average
Ideagen Collaboration Portal
7.2
Ratings
7% below category average
Task Management8.40 Ratings9.10 Ratings
Gantt Charts9.00 Ratings9.00 Ratings
Scheduling8.00 Ratings4.50 Ratings
Workflow Automation7.00 Ratings4.50 Ratings
Mobile Access9.20 Ratings6.40 Ratings
Search8.70 Ratings6.50 Ratings
Visual planning tools7.00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.9
Ratings
0% below category average
Ideagen Collaboration Portal
8.8
Ratings
11% above category average
Chat9.50 Ratings10.00 Ratings
Notifications9.20 Ratings4.50 Ratings
Discussions9.50 Ratings9.00 Ratings
Surveys8.00 Ratings9.00 Ratings
Internal knowledgebase9.10 Ratings10.00 Ratings
Integrates with GoToMeeting10.00 Ratings9.00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings10.00 Ratings
Integrates with Outlook4.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
Ratings
2% below category average
Ideagen Collaboration Portal
7.6
Ratings
3% below category average
Versioning6.80 Ratings9.10 Ratings
Video files7.20 Ratings7.30 Ratings
Audio files6.70 Ratings6.40 Ratings
Document collaboration6.50 Ratings6.50 Ratings
Access control8.20 Ratings6.50 Ratings
Advanced security features7.60 Ratings10.00 Ratings
Integrates with Google Drive10.00 Ratings8.00 Ratings
Device sync8.30 Ratings7.30 Ratings
User Ratings
DiscordIdeagen Collaboration Portal
Likelihood to Recommend
8.1
(0 ratings)
9.1
(0 ratings)
Usability
8.0
(0 ratings)
8.2
(0 ratings)
Support Rating
9.2
(0 ratings)
-
(0 ratings)
User Testimonials
DiscordIdeagen Collaboration Portal
Likelihood to Recommend
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
Read full review
If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.
Read full review
Pros
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
  • Usability is excellent.
  • Makes it easy to track who has worked on what.
  • Makes older versions of your files available.
  • Sharing documents is super simple.
Read full review
Cons
  • Adding friends for DMing is a little confusing.
  • Joining new servers can have some roadblocks.
  • Notification setup can be difficult, some individuals were only notified if tagged.
  • Archiving a channel without losing everything.
  • Having to upload images before sharing instead of accessing everything in my own library.
Read full review
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
Read full review
Usability
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
Read full review
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
Read full review
Support Rating
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
No answers on this topic
Alternatives Considered
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.
Read full review
Oh Slack is more expensive and Huddle gets exactly what we need done, not much to say other than they have proven themselves and we can go confidently with them knowing if there's an issue we'll get the support we need
Read full review
Return on Investment
  • Very feature dense on a free-level.
  • Easy to build a good sense of discourse and community.
  • Generally a more casual vibe than similar platforms.
  • Channels with a large number of users can be overly hectic to the point of diminishing returns.
Read full review
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
Read full review
ScreenShots

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview