Data Point - Digital Balanced Scorecard Software vs. Reflektive

Reflektive is a perfect tool for organizations that care about their employee's growth. The tool can help you with career planning and employee engagement, which is important right now because employees like to know they're being thought about while working from home. Employee engagement is crucial right now during the pandemic because employees need to know where they stand with the organization. Reflektive's goals tool helps employees and managers stay aligned.

Incentivized

• In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
• The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
• Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.

Incentivized

• Reflektive often didn't do the best job informing users about the product changes we could expect to see.
• Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.

Incentivized

Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.

Incentivized

In the past, we utilized solutions that tried to do a little bit of everything (give gratitude, self-reviews, employee reviews, etc) but they never excelled at any one thing. Reflektive is a simpler, easy to use, a solution that needs little to no training to use.

Incentivized

• (+) improved company review process.
• (+) improved company goal tracking and visibility!
• (+) evolving product offering with a responsive team
• (-) Functionality to send rewards/gift cards
• (-) More format options in text boxes
• (-) Integration of GIFs to make feedback more fun / personable

Incentivized