Dice TalentSearch (formerly Open Web) is a recruiting solution that works by consolidating data on potential employees from 130 different sites.
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SilkRoad Recruiting
Score 8.0 out of 10
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SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
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Pricing
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SilkRoad Recruiting
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SilkRoad Recruiting
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Features
Dice TalentSearch
SilkRoad Recruiting
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
This platform is probably more suited for small to mid-size companies that may not have super specific roles and requirements. Organizations also that may not have a large budget for these types of programs also could be a good fit as it does offer some value, but probably falls behind in the cutting edge and super competitive landscape for platforms or organizations. It's probably less appropriate for large companies or places that are investing in current and cutting edge technology or products.
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
It lacked some of the reporting we needed and every time we needed something special it was an extra cost.
I'm assuming we will keep using DICE, but Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Its already I mentioned it is used to search the resumes of relevant profile upon the request of clients requirement. comfortable with filters to validate the profile before the resumes open. Can be able to locate the profile which the recruiter is willing to work on the requirement. Little more costly when compared to other job portals.
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
what works well for Dice Open Web is that it can be used internally within a company very well. the groups of jobs with same skill sets across teams can be well displayed on the web and thus candidates can apply to multiple jobs in one go. ability to customize email templates, set alerts and notifications are really 3-5 steps processes. Candidates can also track their own progress once their process starts for filling an opening in a group.
OpenHire is not nearly as advanced as Kenexa and is probably more on par with iCIMS. I did find iCIMS had some additional functionality and was easier to use than OpenHire. OpenHire's system seems much more fragmented, requiring work arounds than either of the others. I also found iCIMS to have better customer service when in need of help using the system or requesting any changes. OpenHire was the selection at my previous company based on its global platform as well as cost savings. At my current company, OpenHire was selected prior to my joining, however, for the level of recruiting we do, the lack of sophistication isn't really an issue.
OpenHire has very positively impacted our organization. It has allowed us to streamline our process and keep record of all of our recruitment electronically instead of in paper.
It has allowed us to have a consistent recruitment process in all of our countries
It has greatly increased the efficiency of our recruitment team.
Only negative is that our organization has an expectation for reports and we are not able to always give them what they would like out of the system.