TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dext

    Score9.8 out of 10
    N/ADext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.

    $150

    per month for 5 users (minimum) and 250 documents per month

    Paycom

    Score7.4 out of 10
    N/APaycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
    Pricing
    DextPaycom
    Editions & Modules
    Dext Essential
    $23
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext Advanced
    $24.72
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext for Businesses
    starting at $30
    per month per user (5 minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    DextPaycom
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    DextPaycom
    Considered Both Products
    IRIS Software Group
    No answer on this topic
    Paycom
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    95%
    Would buy again
    317 Answers
    Delivers good value for the price
    78%
    Delivers good value for the price
    7 Answers
    95%
    Delivers good value for the price
    290 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    96%
    Happy with the feature set
    321 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    91%
    Lived up to sales and marketing promises
    228 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    90%
    Implementation went as expected
    220 Answers
    Features
    DextPaycom
    Human Resource Management
    Comparison of Human Resource Management features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    7.8
    390 Ratings
    1% below category average
    Employee demographic data00 Ratings9.0354 Ratings
    Employment history00 Ratings8.6340 Ratings
    Job profiles and administration00 Ratings8.2341 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.1341 Ratings
    Organizational charting00 Ratings7.3261 Ratings
    Organization and location management00 Ratings7.5298 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.3283 Ratings
    Payroll Management
    Comparison of Payroll Management features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    8.0
    402 Ratings
    0% above category average
    Pay calculation00 Ratings9.1390 Ratings
    Support for external payroll vendors00 Ratings6.447 Ratings
    Off-cycle/On-Demand payment00 Ratings8.713 Ratings
    Benefit plan administration00 Ratings8.0338 Ratings
    Direct deposit files00 Ratings9.8389 Ratings
    Salary revision and increment management00 Ratings7.1323 Ratings
    Reimbursement management00 Ratings7.2219 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    7.7
    354 Ratings
    4% below category average
    Approval workflow00 Ratings7.8337 Ratings
    Balance details00 Ratings7.5338 Ratings
    Annual carry-forward and encashment00 Ratings7.8282 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    8.9
    402 Ratings
    10% above category average
    View and generate pay and benefit information00 Ratings9.8395 Ratings
    Update personal information00 Ratings9.6398 Ratings
    View company policy documentation00 Ratings8.6354 Ratings
    Employee recognition00 Ratings7.3192 Ratings
    View job history00 Ratings8.9316 Ratings
    Asset Management
    Comparison of Asset Management features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    4.9
    26 Ratings
    49% below category average
    Tracking of all physical assets00 Ratings4.926 Ratings
    HR Reporting
    Comparison of HR Reporting features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    6.7
    346 Ratings
    11% below category average
    Report builder00 Ratings7.2340 Ratings
    Pre-built reports00 Ratings7.2337 Ratings
    Ability to combine HR data with external data00 Ratings5.855 Ratings
    Onboarding
    Comparison of Onboarding features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    7.8
    342 Ratings
    1% below category average
    New hire portal00 Ratings8.0339 Ratings
    Manager tracking tools00 Ratings7.6293 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    5.5
    199 Ratings
    36% below category average
    Corporate goal setting00 Ratings4.236 Ratings
    Individual goal setting00 Ratings6.9186 Ratings
    Line-of sight-visibility00 Ratings4.835 Ratings
    Performance tracking00 Ratings6.2195 Ratings
    Performance Management
    Comparison of Performance Management features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    7.0
    247 Ratings
    11% below category average
    Performance plans00 Ratings7.4228 Ratings
    Performance improvement plans00 Ratings7.0216 Ratings
    Review status tracking00 Ratings7.5222 Ratings
    Review reminders00 Ratings7.1228 Ratings
    Multiple review frequency00 Ratings6.0204 Ratings
    Succession Planning
    Comparison of Succession Planning features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    6.8
    34 Ratings
    14% below category average
    Create succession plans/pools00 Ratings9.124 Ratings
    Candidate ranking00 Ratings6.830 Ratings
    Candidate search00 Ratings5.833 Ratings
    Candidate development00 Ratings5.429 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Dext and Paycom
    Feature
    Dext
    -
    Ratings
    Paycom
    5.7
    239 Ratings
    30% below category average
    Job Requisition Management00 Ratings5.8214 Ratings
    Company Website Posting00 Ratings5.2211 Ratings
    Publish to Social Media00 Ratings4.8169 Ratings
    Job Search Site Posting00 Ratings5.3196 Ratings
    Duplicate Candidate Prevention00 Ratings6.3185 Ratings
    Applicant Tracking00 Ratings5.4219 Ratings
    Notifications and Alerts00 Ratings7.1225 Ratings
    Best Alternatives
    DextPaycom
    Small Businesses
    Zoho Expense
    Score8.3 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    Emburse Chrome River
    Score9.1 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DextPaycom
    Likelihood to Recommend
    9.8
    (13 ratings)
    7.9
    (425 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.9
    (23 ratings)
    Usability
    10.0
    (9 ratings)
    9.1
    (24 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.5
    (7 ratings)
    9.1
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    User Testimonials
    DextPaycom
    Likelihood to Recommend
    IRIS Software Group
    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Incentivized
    Read full review
    Paycom
    It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
    Incentivized
    Read full review
    Pros
    IRIS Software Group
    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Incentivized
    Read full review
    Paycom
    • I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
    Incentivized
    Read full review
    Cons
    IRIS Software Group
    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Incentivized
    Read full review
    Paycom
    • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
    • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
    Incentivized
    Read full review
    Likelihood to Renew
    IRIS Software Group
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Incentivized
    Read full review
    Paycom
    Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
    Incentivized
    Read full review
    Usability
    IRIS Software Group
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Incentivized
    Read full review
    Paycom
    The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
    Incentivized
    Read full review
    Reliability and Availability
    IRIS Software Group
    No answers on this topic
    Paycom
    They are very dependable and I have never experience any outages
    Incentivized
    Read full review
    Performance
    IRIS Software Group
    No answers on this topic
    Paycom
    Yes, Paycom's performance is excellent, no issues.
    Incentivized
    Read full review
    Support Rating
    IRIS Software Group
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Incentivized
    Read full review
    Paycom
    Our TSR has been wonderful to work with. Every step of the
    way he was quick to respond and answer any questions we had. I knew I could
    reach him at any time (day or night) and he would be available to assist.
    Implementing a new HRIS system is obviously a huge task and I contribute all
    our success to our rep Kurt! Of course, with any implementation, there were
    bumps along the way and issues. But I always knew we would work as a team to
    get those issues figured out. Working in the Paycom system has been smooth and
    easy to learn and I enjoy the employee self-service interface. Our managers
    have had positive things to say and are all excited about the changes we have
    been able to make to our organization due to Paycom being implemented.
    Incentivized
    Read full review
    In-Person Training
    IRIS Software Group
    No answers on this topic
    Paycom
    They were a sales person and not really a good trainer.
    Incentivized
    Read full review
    Online Training
    IRIS Software Group
    No answers on this topic
    Paycom
    All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
    Read full review
    Implementation Rating
    IRIS Software Group
    No answers on this topic
    Paycom
    Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
    Read full review
    Alternatives Considered
    IRIS Software Group
    Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
    Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
    Read full review
    Paycom
    We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
    Incentivized
    Read full review
    Scalability
    IRIS Software Group
    No answers on this topic
    Paycom
    They are not able to meet our current needs
    Incentivized
    Read full review
    Return on Investment
    IRIS Software Group
    • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
    • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
    • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
    Incentivized
    Read full review
    Paycom
    • I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
    Incentivized
    Read full review
    ScreenShots

    Dext Screenshots

    Screenshot of Dext Prepare Inbox & Mobile app

    Paycom Screenshots

    Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.