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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Detective

    Score8 out of 10
    N/ADetective (formerly Charlie App) helps salespeople to find high quality prospects, identify their pains and initiatives, and suggests relevant first touch messaging. Its precision targeting aims to displace a spray-and-pray approach to sales.N/A

    Oracle CRM On Demand

    Score9 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    DetectiveOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DetectiveOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DetectiveOracle CRM On Demand
    Prospecting
    Comparison of Prospecting features of Detective and Oracle CRM On Demand
    Feature
    Detective
    3.0
    1 Ratings
    88% below category average
    Oracle CRM On Demand
    -
    Ratings
    Load time/data access3.01 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Detective and Oracle CRM On Demand
    Feature
    Detective
    9.0
    1 Ratings
    15% above category average
    Oracle CRM On Demand
    -
    Ratings
    Contact information9.01 Ratings00 Ratings
    Company information9.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    8.9
    26 Ratings
    14% above category average
    Customer data management / contact management00 Ratings8.026 Ratings
    Workflow management00 Ratings9.025 Ratings
    Territory management00 Ratings8.025 Ratings
    Opportunity management00 Ratings8.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.023 Ratings
    Contract management00 Ratings9.025 Ratings
    Quote & order management00 Ratings10.024 Ratings
    Interaction tracking00 Ratings9.025 Ratings
    Channel / partner relationship management00 Ratings10.024 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.7
    25 Ratings
    25% above category average
    Case management00 Ratings10.025 Ratings
    Call center management00 Ratings10.024 Ratings
    Help desk management00 Ratings9.025 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    8.5
    25 Ratings
    11% above category average
    Lead management00 Ratings8.025 Ratings
    Email marketing00 Ratings9.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.0
    25 Ratings
    17% above category average
    Task management00 Ratings9.024 Ratings
    Billing and invoicing management00 Ratings9.023 Ratings
    Reporting00 Ratings9.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.1
    25 Ratings
    18% above category average
    Forecasting00 Ratings10.025 Ratings
    Pipeline visualization00 Ratings8.224 Ratings
    Customizable reports00 Ratings9.025 Ratings
    Customization
    Comparison of Customization features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    8.7
    25 Ratings
    15% above category average
    Custom fields00 Ratings9.025 Ratings
    Custom objects00 Ratings9.025 Ratings
    Scripting environment00 Ratings7.821 Ratings
    API for custom integration00 Ratings9.024 Ratings
    Security
    Comparison of Security features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.5
    26 Ratings
    13% above category average
    Single sign-on capability00 Ratings10.023 Ratings
    Role-based user permissions00 Ratings9.026 Ratings
    Social CRM
    Comparison of Social CRM features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.0
    19 Ratings
    20% above category average
    Social data00 Ratings9.019 Ratings
    Social engagement00 Ratings9.019 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.0
    23 Ratings
    20% above category average
    Marketing automation00 Ratings9.023 Ratings
    Compensation management00 Ratings9.021 Ratings
    Platform
    Comparison of Platform features of Detective and Oracle CRM On Demand
    Feature
    Detective
    -
    Ratings
    Oracle CRM On Demand
    9.0
    19 Ratings
    20% above category average
    Mobile access00 Ratings9.019 Ratings
    Best Alternatives
    DetectiveOracle CRM On Demand
    Small Businesses
    Owler
    Score9.7 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    UpLead
    Score9.7 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail
    Score8.9 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DetectiveOracle CRM On Demand
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (27 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DetectiveOracle CRM On Demand
    Likelihood to Recommend
    Detective. (Charlie Contacts Corp.)
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Detective. (Charlie Contacts Corp.)
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Detective. (Charlie Contacts Corp.)
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Detective. (Charlie Contacts Corp.)
    No answers on this topic
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Detective. (Charlie Contacts Corp.)
    No answers on this topic
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    Detective. (Charlie Contacts Corp.)
    No answers on this topic
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Detective. (Charlie Contacts Corp.)
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Detective. (Charlie Contacts Corp.)
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Detective. (Charlie Contacts Corp.)
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots