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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score7 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…

    $2.50

    per user

    Tracksmart

    Score1 out of 10
    Small Businesses (1-50 employees)
    Tracksmart is a time and attendance option from the small Florida company of the same name.N/A
    Pricing
    DeputyTracksmart
    Editions & Modules
    Scheduling Only
    $2.50
    per user
    Scheduling, Time and Attendance
    $4.50
    per user
    Enterprise
    Custom pricing for enterprise clients
    per user
    Attendance - Coretrack
    $169.00 ($21.95)
    billed annually (billed monthly)
    Scheduling - Basic
    $264 ($24)
    billed annually (billed monthly)
    TimeClock - Basic
    $264 ($24)
    billed annually (billed monthly)
    Attendance - Flextrack
    $269.00 ($31.95)
    billed annually (billed monthly)
    Attendance - Powertrack
    $369.00 ($41.95)
    billed annually (billed monthly)
    Scheduling - Plus
    $528 ($49)
    billed annually (billed monthly)
    TimeClock - Plus
    $528 ($49)
    billed annually (billed monthly)
    Scheduling - Premium
    $768 ($69)
    billed annually (billed monthly)
    TimeClock - Premium
    $768 ($69)
    billed annually (billed monthly)
    Scheduling - Enterprise
    $1,068 ($99)
    billed annually (billed monthly)
    TimeClock - Enterprise
    $1,068 ($89)
    billed annually (billed monthly)
    Offerings
    Pricing Offerings
    DeputyTracksmart
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DeputyTracksmart
    Considered Both Products
    Deputy
    No answer on this topic
    ComplyRight
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    384 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    362 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    365 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    320 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    347 Answers
    No answers on this topic
    Features
    DeputyTracksmart
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and Tracksmart
    Feature
    Deputy
    6.0
    1 Ratings
    12% below category average
    Tracksmart
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Best Alternatives
    DeputyTracksmart
    Small Businesses
    No answers on this topic
    When I Work
    Score8.7 out of 10
    Medium-sized Companies
    Harri
    Score6.9 out of 10
    When I Work
    Score8.7 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputyTracksmart
    Likelihood to Recommend
    7.6
    (409 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (404 ratings)
    -
    (0 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    9.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    -
    (0 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputyTracksmart
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    ComplyRight
    I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    ComplyRight
    • The platform is easy to use and it tracks everyone's attendance very well.
    • I like how the system notifies me via email to review and approve employee's days requested.
    • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
    • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    ComplyRight
    • I wish the clock-in and attendance were on the same page
    • Sometime it says it's "resting" when trying to login
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    ComplyRight
    Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    ComplyRight
    Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    ComplyRight
    • Loss of company data
    • Creation of stress within organization
    • In my experience, complete mess
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

    Tracksmart Screenshots

    Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard