Deputy vs. Novatime (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 7.1 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Novatime (discontinued)
Score 5.6 out of 10
N/A
From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.N/A
Pricing
DeputyNovatime (discontinued)
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyNovatime (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DeputyNovatime (discontinued)
Features
DeputyNovatime (discontinued)
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
Deputy
6.0
Ratings
12% below category average
Novatime (discontinued)
-
Ratings
Scheduling and Shift Management8.00 Ratings00 Ratings
Workforce Reporting and Analytics5.00 Ratings00 Ratings
Workforce Compliance Monitoring9.00 Ratings00 Ratings
Mobile Accessibility10.00 Ratings00 Ratings
Task Assignment and Tracking5.00 Ratings00 Ratings
Forecasting and Resource Planning3.00 Ratings00 Ratings
Staffing Forecasting and Resource Planning3.00 Ratings00 Ratings
Shift Swapping and Time-Off Requests5.00 Ratings00 Ratings
Best Alternatives
DeputyNovatime (discontinued)
Small Businesses
When I Work
When I Work
Score 8.6 out of 10
When I Work
When I Work
Score 8.6 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Hubstaff
Hubstaff
Score 9.4 out of 10
Hubstaff
Hubstaff
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyNovatime (discontinued)
Likelihood to Recommend
7.7
(0 ratings)
5.3
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
2.0
(0 ratings)
Usability
9.1
(0 ratings)
7.0
(0 ratings)
Availability
9.5
(0 ratings)
-
(0 ratings)
Performance
9.2
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
8.3
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
6.2
(0 ratings)
-
(0 ratings)
Configurability
7.8
(0 ratings)
-
(0 ratings)
Ease of integration
6.7
(0 ratings)
-
(0 ratings)
Product Scalability
9.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
DeputyNovatime (discontinued)
Likelihood to Recommend
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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NOVAtime is an excellent choice for employers who need a timekeeping solution with an easy-to-use and understand user interface, great user experience, and great support from the Ascentis user support teams.
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Pros
  • Timesheet scheduling & alerting employees of schedules
  • Ease of use - the guys can easily clock in and out and adjust time sheets as needed
  • Communication with our accounting package - it integrates seamlessly with Xero and speeds up payroll significantly.
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  • It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.
  • There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).
  • The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.
  • The charts/graphs on the new homepage are somewhat helpful and link to useful information.
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Cons
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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  • For people who don't use it often, they often forget how to navigate the site
  • Be able to narrow down PTO options by company
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Likelihood to Renew
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
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Usability
The fact that my older staff, that do not know how to use a computer, can accurately clock in and out, request time off, and view their schedules, shows how easy Deputy is to use. The app you can download on your phone, it makes these actions, even more, user-friendly.
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On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
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Reliability and Availability
We have never had a problem with deputy being unavailable
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No answers on this topic
Performance
Everything is quick and easy
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No answers on this topic
Support Rating
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
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In-Person Training
It was super easy and quick
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No answers on this topic
Online Training
Did a great job of getting us up to speed with their online documentation.
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No answers on this topic
Implementation Rating
I was told that deputy and Xero would interact and that I could do automated payslips and that’s true but they don’t [separate weekdays] and weekends which attract different pay grades. When trying to troubleshoot there has never been a solution.
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No answers on this topic
Alternatives Considered
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking failed to include these essential features. Furthermore, Deputy archives employee scheduling data and timesheets indefinitely even after the employee leaves, so that you have a record as required by law. We highly recommend Deputy.
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They actually ended up joining forces to make one platform for all timekeeping solutions. With Novatime and all other modules we have from Ascentis, everything flows very easily.
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Scalability
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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No answers on this topic
Return on Investment
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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  • We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted.
  • The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.