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DemandTools vs. SmartData, from Lepton Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score9.8 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    SmartData, from Lepton Software

    Score10 out of 10
    N/ASmartData, from Lepton Software in Gurgaon, Haryana, is a data service designed to support business decisioning, performance analysis, and operation optimization, by providing access to map data.N/A
    Pricing
    DemandToolsSmartData, from Lepton Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsSmartData, from Lepton Software
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DemandToolsSmartData, from Lepton Software
    Considered Both Products
    Validity
    No answer on this topic
    Lepton Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    User Ratings
    DemandToolsSmartData, from Lepton Software
    Likelihood to Recommend
    8.7
    (117 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsSmartData, from Lepton Software
    Likelihood to Recommend
    Validity
    DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
    Read full review
    Lepton Software
    No answers on this topic
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    Lepton Software
    No answers on this topic
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    Lepton Software
    No answers on this topic
    Likelihood to Renew
    Validity
    No answers on this topic
    Lepton Software
    No answers on this topic
    Usability
    Validity
    No answers on this topic
    Lepton Software
    No answers on this topic
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    Lepton Software
    No answers on this topic
    Performance
    Validity
    No answers on this topic
    Lepton Software
    No answers on this topic
    Support Rating
    Validity
    No answers on this topic
    Lepton Software
    No answers on this topic
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Lepton Software
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Lepton Software
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    Lepton Software
    No answers on this topic
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    Lepton Software
    No answers on this topic
    Return on Investment
    Validity
    No answers on this topic
    Lepton Software
    No answers on this topic
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation