Deltek Project Information Management vs. OpenText XM Fax

We liked the automation associated with filing e-mails. The ability to search within the body of documents within the platform was also a great feature and very powerful. Unfortunately, the program often hung up and didn't work and we were not aware that it was not functioning until several days went by. As far as the document management piece of the program, our staff found it very clumsy and burdensome. That resulted in them not using the system the way it was intended.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It was great for e-mail management
• It was useful for the transfer of large documents

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
• XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
• XM Fax provided onsite sales support for sales and technical training.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is not user friendly
• Cloud version is very unstable
• It is very expensive
• It does not integrate with Deltek Vision the way we were told it would

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.

When we purchased Deltek PIM we were told that it integrated well with Deltek Vision; however; once we implemented the program we found out that it was only a one-way flow of information. Also Deltek kept turning off various functionality within the program that would have allowed for better integration between the programs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.

• Cost prohibitive to small firms
• No flexibility for payment terms
• We were tied to a 3 year term on a program that we hated

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I m not sure on pricing or how XMedius is pricing solutions now
• Cloud-based / vs On-Prem I think my vote always goes for on Prem
• ROI (not my field)