Dell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.
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HYCU
Score 9.0 out of 10
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HYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.
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Pricing
Dell Networker
HYCU
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dell Networker
HYCU
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Contact vendor for pricing informatioon.
More Pricing Information
Community Pulse
Dell Networker
HYCU
Features
Dell Networker
HYCU
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
It’s well suited for Nutanix AHV data protection and includes the ability for immutable backups via WORM policy. I’m unsure of its performance in environments that use Hyper-V OR VMware for virtualization. The use of tiered backups without additional policies are great when creating new VMs, even automatically assigning a default backup policy to ensure that all workloads have at least a minimal level of data protection
Networker terminology is awful. My favorite example is that many required-to-function configuration changes need to occur with the advanced configuration enabled. To make this worse, the 'advanced configuration' I am speaking of is actually called 'Debug Mode'. That's right, you must use debug mode in order to have a functional administrator interface.
Errors are common and to resolve you often must go to support. You really need to be an expert to fix many errors, the steps usually involve being really knowledgeable in the CLI tools, which I am getting good at, but the public documentation is seriously lacking for troubleshooting these issues. That said, support (through emc) is really good at handling the common issues, friendly, generally knowledgeable, and quick to respond.
It runs on Java, and sometimes I need to clear java cache to fix interface bugs. Generally this isn't an issue, but it is additional software you must worry about.
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Our trust in DataDomain as a premier deduplication technology naturally leads to [Dell EMC] Networker being the appropriate backup application to integrate with. Networker provides the most favorable dedup with DataDomain when compared to other backup technologies, and provides the highest combination of protection flexibility and performance that most other applications cannot provide. For example, Veeam provides excellent VM backup capability, but is unable to protect Meditech. If you go down the list of backup applications, you'll find that Networker is unique in what it is able to protect and in its backup performance.
I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products
Now that it's been implemented and the many kinks worked out, we have far less exposure to downtime, but that's only because we didn't have an adequate backup solution in the target environment initially. We used native tools to protect SQL data and a few other tricks, but really didn't have anything proper. In other words, the bar was low.
We have reduced the load on some of our application servers through the use of Networker's agent for Microsoft. However, compare that with Veeam, which just has a checkbox and no agent required to properly back up a SQL box.
Agent-based backups require monitoring and periodic updates. This adds complexity and additional staff time to manage.